Presales Business Analyst

Overview
The Presales Business Analyst works in partnership with the sales team as the technical/consultant expert behind the sale. You are responsible for identifying and matching technology opportunities with the customer's business issues, objectives, and outcomes to drive product sales.
You are a self-starting, problem solver with a knack for sales but a passion for technology. You are passionate about combining your technical expertise with your understanding of customer business needs to solve complex problems.
Opportunity
As a Pre-sales Business Analyst, you will provide insight into technology & business trends, product developments, best practices in retail business processes and technical capabilities. You will use professional concepts and company objectives to define technical offerings and solutions; and develop business value propositions around Magestore POS to drive sales with technical expertise, account management skills, and superior customer focus.
This is a great opportunity for you if you have a passion for learning and developing technical skills - especially with POS systems, e-commerce platforms, and solution design and are interested in continued career growth in sales within Magestore - The world's 1st POS for Magento, a global organization that is continuously recognized for its world-class products!
Responsibilities
1. Presales Responsibilities
Partner with the Sales team to conduct discovery sessions and understand customer business challenges, requirements, and use cases.
Analyze customer needs and recommend suitable solutions aligned with product capabilities.
Prepare and deliver product demonstrations, presentations, and proof-of-concept (PoC) solutions.
Design high-level solution workflows and architectures to illustrate proposed solutions.
Communicate solution value and technical concepts effectively to stakeholders, including management and executive audiences.
Research market trends and competitor solutions to strengthen product positioning.
Leverage AI tools to improve requirement analysis, documentation quality, solution design, and project efficiency.
2. Delivery Support Responsibilities
Gather, analyze, and document business and functional requirements for implementation projects.
Collaborate with Product, Engineering, QA, and Project Management teams to ensure requirements are clearly understood and delivered successfully.
Facilitate client workshops, requirement discussions, user acceptance testing (UAT), and training sessions.
Support implementation, onboarding, and post-launch activities to drive successful user adoption.
Collect customer feedback and provide recommendations for product enhancements and process improvements.
Ensure delivered solutions align with customer requirements and business objectives.
Support AI initiatives internally.