Priority Relationship Manager Ha Noi

A call for a dynamic and experienced Priority Relationship Manager in Ha Noi, this position will be focusing on acquiring, managing, and nurturing relationships with VIP and high-profile clients. The ideal candidate will have a deep understanding of the investment landscape, exceptional interpersonal skills, and a proven track record in client relationship management.
Description
* Client Acquisition and Management: Identify, acquire, and manage relationships with VIP and high-profile clients, ensuring their investment needs are met with tailored solutions.
* Cultivate and strengthen relationships with existing clients through consistent communication and personalised service.
* Deliver exceptional service quality, adhering to the company's standards and best practices.
* Develop and implement customer service processes and systems to monitor and enhance client satisfaction.
* Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly.
* Collaborate with the business development team to achieve goals and objectives related to client acquisition and retention.
* Analyse client behaviour to identify unspoken needs and prepare key customer analysis reports.
* Demonstrate exemplary conduct, upholding the company's values and code of conduct.
* Work closely with internal stakeholders, including Wealth Specialists, Senior Bankers, and Client Service Managers, to deliver comprehensive solutions to clients.
Profile
* Bachelor's degree in Finance, Business Administration, or a related field.
* Proven experience in relationship management, particularly with VIP or high-profile clients in the financial services industry.
* Strong knowledge of investment products and services.
* Excellent communication, negotiation, and presentation skills.
* Demonstrated ability to work collaboratively with cross-functional teams.
* Strong analogical and problem-solving abilities.
Personal Attributes:
* High ethical standards and integrity.
* Client-focused with a commitment to delivering exceptional service.
* Ability to work independently and manage multiple priorities.
* Proactive and results-oriented mindset.
Job Offer
* Competitive compensation scheme including an annual performance bonus.
* Health care benefit
* A continuous learning culture to support your growth, with opportunities to re skill and up skill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across teams, business functions and geographies. Everyone feels respected and can realise their full potential.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Maggie Le at .