Product Management Specialist

Job Purpose
Act as the primary customer contact for assigned programs, ensuring customer orders, schedule changes, and priorities are effectively managed and executed to achieve on-time delivery, quality, and customer satisfaction through cross-functional coordination. The customer is market leader in the field and US based.
Key Responsibilities
- Serve as the main interface between customers and internal teams for all order and program-related activities.
- Manage customer orders, revisions, demand changes, delivery commitments, and priorities throughout the product lifecycle.
- Coordinate with Supply Chain, Planning, Production, Operations, Quality, Engineering, and Finance to ensure customer requirements are achieved.
- Monitor order status, identify risks, and drive timely resolution of delivery, quality, or capacity issues.
- Lead customer communications, status reviews, and issue escalations.
- Prepare and provide program status reports, delivery updates, and action plans.
Ideal Candidate Profile: A highly driven, agile professional who thrives in a fast-moving environment, can quickly navigate changing customer priorities, effectively coordinate multiple stakeholders, and relentlessly drive actions to achieve the desired business results.