Top 3 Reasons To Join Us
The Job
OVERVIEW OF GPBANK
GPBank is a member of the VPBank Group ecosystem, transferred under a mandatory restructuring from a "zero-dong" bank model. It is also the first bank in Vietnam to achieve profitability within only five months after the transfer under VPBank's management - a remarkable milestone demonstrating outstanding restructuring and governance capabilities.
JOB RESPONSIBILITIES
- Define and manage the product backlog for digital platforms (e.g., Internet Banking, Mobile Banking, eKYC, RM tools) and internal operational systems (e.g., BPM, ECM, DMS)
- Prioritize backlog items based on business value, user experience, and urgency aligned with the bank's digital transformation strategy.
- Collaborate closely with Business Unit, BAs, Developers, QA, and DevOps to ensure timely and high-quality delivery of digital solutions.
- Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Grooming, and Retrospectives to maintain alignment and agility.
- Act as the central contact point for clarifying business requirements and coordinating issue resolution during development, testing, and deployment phases.
- Communicate effectively with business units, operations, testing teams, partners, and other stakeholders to ensure aligned expectations and execution.
- Gather and manage feedback from end users and business units, updating the backlog accordingly.
- Monitor post-release performance of digital platforms, including usage metrics, error rates, and actual user experience.
Your Skills and Experience
JOB REQUIREMENTS
- Bachelor's degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience
- Candidates with relevant international certifications are preferred, such as:
+ PSPO I/CSPO (Professional Scrum Product Owner)
+ PMI-ACP (Agile Certified Practitioner)
+ CBAP (Certified Business Analysis Professional)
+ PMP (Project Management Professional) - Minimum of 8-10 years of experience in a BA/IT PO role, including at least 5 years as a Product Owner for IT products in the banking or financial sector.
- Solid understanding of digital banking platforms such as Internet Banking, Mobile Banking, eKYC, Digital Onboarding, RM/Branch tools, Self-Service Banking, BPM/Workflow systems, and ECM/DMS...
- Good knowledge of banking operations, business process flows, and approval procedures-especially in digital channels and back-office domains.
- Ability to define product goals, identify MVP, manage backlog, and track delivery with ownership.
- Preferred: knowledge or hands-on experience with enabling technologies such as RPA, OCR, Chatbot, e-Signature, or third-party digital service integration (Open API).
Why You'll Love Working Here
BENEFITS
- Competitive salary package 16 months/year.
- Opportunity to participate in billion-dollar transformation projects, building and developing end-to-end FULL CLOUD SERVICES, supporting the implementation of New Core, New Card, Payment systems, and fully digital SME banking.
- Full benefits including Social Insurance, Health Insurance, Accident Insurance, and Personal Healthcare Insurance (Bao Viet Gold healthcare package covering both inpatient and outpatient services).
- Provided with full working equipment: laptop, PC, and uniform.
- Entitled to standard benefits such as annual company trips, lunch allowance, birthday benefits, wedding/funeral support, and training/certification sponsorship.
- Holiday bonuses on National Day (Sep 2), Reunification Day (Apr 30), Hung Kings' Festival, International Women's Day (Mar 8), Vietnamese Women's Day (Oct 20), and New Year.
- Access to various sports clubs and wellness activities (running, badminton, pickleball, football, yoga, etc.).
- Preferential interest rates for housing loans, car loans, personal loans, overdraft facilities, and employee loan programs.
WORKING HOURS/LOCTIONS
- Working days: Monday to Friday, plus 2 Saturday mornings per month (remote work allowed).
- Location: 18 Pham Hung, Tu Liem, Hanoi