→ Qualifications
Bachelor's degree in information technology, Information Systems, Computer Science, Healthcare/Dentistry, or related fields.
Preferred:
Agile/Scrum certifications.
Healthcare or dental-related training or certificates.
→ Process and Professional Experience
From 03 years of experience as a Product Planner,
Product Owner, or Product Analyst & BA
Strong understanding and hands-on experience with Agile/Scrum processes:
Requirement gathering, business analysis, user story creation.
Participation in grooming, sprint planning, review, and retrospective.
Close collaboration with
Developer, QA, and UI/UX throughout sprints.
Experience in building and managing product backlogs, prioritization based on value and technical complexity.
Familiarity with dental clinic workflows: patient intake, treatment, material management, billing, imaging.
Experience working cross-functionally with sales, operations, customer service, and marketing to standardize implementation and product usage processes.
Data-driven mindset with the ability to analyze performance metrics, identify pain points, and propose improvements.