Product Solution Engineer - EV Charger

KEY RESPONSIBILITIES
1. New Product Development
• Gather customer requirements and create solution descriptions for new EV charging products.
• Develop technical specifications, use cases, and test cases.
• Collaborate with the China R&D team to ensure product development aligns with market requirements.
2. Product Testing & Validation
• Conduct tests based on technical specifications, test cases, and use cases.
• Assess compatibility between chargers and various EV models.
• Verify system connectivity and OCPP backend integration.
• Work directly with customers for product approval and certification.
3. Product Improvement
• Collect and analyze feedback from after-sales teams to identify improvement areas.
• Propose product enhancements to improve performance, stability, usability, and reduce error rates.
• Coordinate with R&D China to implement improvement actions.
4. After-Sales Technical Support
• Provide Level 2 technical support for complex product issues.
• Conduct regular technical training sessions for after-sales service teams.
Chinese language preferred; Chinese & English proficiency is a plus
Salary range: 32-47M, Candidates with proficiency in both Chinese and English will be given priority, and we are open to further discussion with such applicants
Working hours: 8:00 AM - 5:30 PM, Monday to Saturday
Annual leave: 14 days per year, every 2 years of service adds 1 extra day, up to a maximum of 7 days
13th-month salary and other bonuses
Yearly bonus: 2-3 months