Project Management Officer (FMCG MNC)

ROLE PURPOSE
The role is responsible for overall program coordination and governance throughout different stages of the project, from
Pilot to Soft Roll-out and Full Roll-out
.
The position will work closely with different Pods / workstreams to:
Keep the overall program plan and timeline on track.
Ensure each workstream follows the agreed project processes and timelines.
Monitor risks, issues and dependencies across teams.
Connect different Pods and ensure information is shared in a timely manner.
Provide regular updates and visibility to project leadership.
Support a smooth transition from the project phase into Business as Usual (BAU).
KEY RESPONSIBILITIES
A.
Program
Planning, Tracking &
Governance
Develop and maintain the overall program master plan, covering Pilot, Soft Roll-out and Full Roll-out phases.
Consolidate timelines, key milestones and deliverables from different Pods into one overall program view.
Follow up with each Pod on progress and ensure project updates are provided on a regular basis.
Identify delays, gaps or dependencies that may impact the overall program timeline.
Keep project trackers and governance documents updated on a weekly basis.
Ensure project teams follow the agreed governance process and reporting timeline.
B. SteerCo &
Management Reporting
Coordinate and support regular Steering Committee (SteerCo) meetings with key project stakeholders and management.
Collect updates from different Pods and consolidate them into clear management-level reports.
Prepare dashboards, presentation packs and project status updates for SteerCo meetings.
Highlight key progress, risks, issues, decisions required and areas requiring management attention.
Record key decisions and action items from SteerCo meetings and follow up with relevant stakeholders.
C. Risk, Issue &
Dependency Management
Maintain and regularly update the risk and issue tracker across all Pods.
Monitor potential risks, existing issues and dependencies that could affect project delivery.
Work with relevant teams to understand the impact and required actions.
Escalate critical risks or issues to the appropriate stakeholders within the agreed timeline.
Maintain overall RAG (Red / Amber / Green) status to provide a clear view of the health of each workstream and the overall program.
Follow up on mitigation actions and ensure open issues are properly tracked until resolution.
D. Communication &
Stakeholder Coordination
Coordinate communication and updates across different project teams and Pods.
Prepare regular project communications, newsletters and SteerCo updates when required.
Ensure key project information, decisions and changes are communicated to relevant stakeholders.
Support alignment between stakeholders from different functions and workstreams.
Follow up on agreed actions and ensure stakeholders are aligned on priorities and timelines.
E.
Knowledge
Capture &
BAU Handover
Collect and organize key project documents, decisions, processes and lessons learned throughout the program.
Ensure important knowledge and project information are properly documented and not lost during the transition.
Support the transition from Pilot / Roll-out into BAU (Business as Usual).
Coordinate the handover of relevant documents, processes and knowledge to the business / BAU team.
Support the preparation and completion of the final Transformation Playbook.
KEY DELIVERABLES / OKRs
Program Master Plan: Maintain and update the Pilot &
Roll-out master plan on a weekly basis.
SteerCo Reporting: Ensure all SteerCo sessions are supported with updated dashboards and reporting packs.
Risk &
Issue Management: Ensure risks and issues are properly tracked, followed up and escalated within 48 hours when required.
Pilot to Roll-out Transition: Ensure the transition from Pilot to Roll-out is completed according to the agreed timeline with no major governance gaps.
Transformation Playbook: Ensure the final transformation playbook and relevant knowledge are documented.
KEY SKILLS &
EXPERIENCE
Experience
5+ years of experience in Project Management, Program Management or PMO.
Experience working on transformation or implementation projects.
Experience in FMCG or Retail transformation is preferred.
Experience working across multiple teams, functions or workstreams.
Experience in a consulting firm, transformation consulting or PMO-focused role is highly preferred.
Understanding of FMCG business, commercial or field operations is an advantage.
PMO / Project Management Skills
Strong understanding of project planning, tracking and governance.
Hands-on experience with project plans, trackers, RAID logs, RAG status and governance reports.
Strong ability to monitor project progress, risks, issues, dependencies and action items.
Experience preparing management reports, dashboards and presentation materials.
Good understanding of project phases, including Pilot, Roll-out and BAU handover.
Stakeholder &
Communication Skills
Strong communication and stakeholder management skills.
Confident in facilitating meetings and coordinating discussions between different teams.
Able to work with stakeholders at different levels, including project teams and senior management.
Strong follow-up and organizational skills, with the ability to manage multiple priorities at the same time.
Tools
Good proficiency in MS Excel, PowerPoint and MS Project.
Familiarity with collaboration and project management tools such as Notion, Microsoft Teams and Confluence.
Comfortable working with project trackers, dashboards and reporting tools.
Working Style
Highly organized and detail-oriented.
Strong analytical and problem-solving ability.
Able to work in a fast-paced environment with multiple workstreams running in parallel.
Proactive in identifying risks, following up on actions and keeping stakeholders aligned.
Comfortable working with different teams and managing changing priorities.