Protocol and Admin Service Intern

Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply.
Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The UN Common Back Office (CBO) provides operational support services to the UN agencies residing in the GOUNH at 304 Kim Ma, Ngoc Ha, Ha Noi. The Common Back Office offers a 6-month internship opportunity to a highly motivated applicant in order to support the CBO's daily operations and workflow. The intern will work under the overall leadership of the CBO Manager while reporting directly to the Administrative Associate.
Duties and Responsibilities The intern is expected to contribute to the following tasks:
Assist daily operations of SD Front Desk and protocol activities in receiving requests for common services via phone calls, emails, Service Delivery Platform and in person, responding and routing the requests to relevant technicians, recording the requests and extracting data on/from the online service tracking system
Assist with visitor registrations and ensure timely entry of visitor information into the system for the security list
Assist with conference/meeting services
Assist with preparation of GOUNH access data for daily access reports.
Assist with communication to GOUNH users and other teams via Intranet and other communication channels
Assist with filing and updating the database
Provide logistical support for protocol activities and services
Assist with CBO admin tasks, including but not limited to stationery audit & refill, inventory and ad-hoc translation
Provide other CBO admin assistance as/when required
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Competencies
Core Competencies:
Demonstrate commitment to UNDP's mission, vision and values.
Display cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Functional Competencies:
Focus on the result for the client and respond positively to feedback.
Consistently approach work with energy and a positive, constructive attitude; remain calm, in control and good humored even under pressure.
Required Skills and Experience Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:
Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);
Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);
Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation;
Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.
The intern should have the following qualifications and skills:
Fluent in English and Vietnamese;
Good command of MS Word and Excel is required;
Familiarity with database software and adequate data-entry skills;
Able to verify and correct the inaccurate data in the database;
Familiar with for image/video processing is an advantage.
Disclaimer Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Non-discrimination UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority.
All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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