QA Engineer

General Information
Title: QA Engineer
Department: Quality Assurance
Reports to: QA Manager
Location: Rockwool Vietnam Plant
Job Purpose
The QA Engineer is responsible for ensuring compliance with product, process, laboratory, and management system requirements through effective quality assurance practices.
This role oversees laboratory testing activities, evaluates incoming raw materials, semi-finished and finished products, manages quality systems, and drives continuous improvement initiatives.
The position plays a key role in maintaining compliance with Quality, Health, Safety, and Environmental (QHSE) standards while supporting operational excellence and customer satisfaction.
Key Responsibilities
3.1 Quality Management Systems & Compliance
Develop, implement, maintain, and continuously improve the Integrated Management System in accordance with:
ISO 9001 (Quality Management System)
ISO 14001 (Environmental Management System)
ISO/IEC 17025 (Testing and Calibration Laboratories)
ISO 45001 (Occupational Health & Safety Management System)
Ensure compliance with corporate Quality, Health, Safety & Environment (QHSE) policies, procedures, and objectives.
Monitor quality performance and ensure alignment with customer, regulatory, and internal requirements.
3.2 Raw Material Qualification & Testing
Lead testing, evaluation, and approval of incoming raw materials to ensure compliance with technical specifications and quality standards.
Develop and maintain raw material inspection plans, acceptance criteria, and testing procedures.
Perform statistical analysis and trend monitoring of raw material quality performance.
Collaborate with Procurement, Production, Technical, and Supplier Quality teams to investigate and resolve raw material quality issues.
Support supplier qualification, supplier audits, and continuous supplier quality improvement initiatives.
3.3 Laboratory Management
Manage daily laboratory operations and ensure testing activities are conducted accurately, safely, and efficiently.
Ensure all laboratory equipment is calibrated, verified, maintained, and operated according to approved procedures and ISO/IEC 17025 requirements.
Maintain laboratory accreditation readiness and compliance with internal and external audit requirements.
Optimize laboratory testing methods, workflows, and resource utilization.
3.4. Product Testing & Quality Control
Analyze and evaluate test results for raw materials, work-in-progress products, and finished products.
Prepare technical reports and provide recommendations for quality improvement and corrective actions.
Establish, validate, and monitor testing methods to comply with international standards, customer specifications, and industry best practices.
Investigate non-conforming products and ensure appropriate containment and disposition actions.
Continuous Improvement & Problem Solving
Lead Root Cause Analysis (RCA) activities using structured problem-solving methodologies.
Develop and implement corrective and preventive actions (CAPA) to eliminate recurring quality issues.
Drive continuous improvement projects focused on product quality, process capability, laboratory performance, and operational efficiency.
Utilize quality and statistical tools such as SPC, Minitab, Pareto Analysis, Control Charts, and FMEA
Reporting
Prepare and present regular quality and laboratory performance reports to management.
Monitor and report key quality indicators, including:
Incoming material quality performance
Product conformity rates
Customer complaints
Defect rates
CAPA effectiveness
Laboratory performance metrics
QHSE compliance status
Qualifications and Competencies
Education: Bachelor's degree in engineering, Materials Science, Chemistry, Industrial Engineering, or a related technical discipline
.
Technical Knowledge
Strong knowledge of: ISO 9001 Quality Management Systems, ISO/IEC 17025 Laboratory Management Systems, ISO 14001 Environmental Management Systems, and ISO 45001 Occupational Health & Safety Management Systems, Integrated QHSE Management Systems
Thorough understanding of laboratory testing methodologies and material characterization techniques.
Proficiency in statistical analysis and quality tools such as SPC, Minitab, FMEA, CAPA, and RCA.
Experience with audit preparation, execution, and compliance management.
Key Performance Indicators (KPIs)
Incoming raw material acceptance and supplier quality performance.
Product conformity and defect reduction rates.
Laboratory testing accuracy and turnaround time.
Customer complaint reduction and CAPA effectiveness.
Audit compliance and successful certification outcomes.
QHSE performance and compliance objectives.
Continuous improvement project implementation and cost savings