QA/QC Engineer (Vietnam)

JOB DESCRIPTION
We are looking for an experienced QA/QC Engineer to join our team to ensure the quality and reliability of our OTA platform and business applications. The candidate will participate in planning, documentation, testing, and validation of system features while collaborating closely with development and product teams.
Responsibilities include
Quality Engineering
Design comprehensive testing strategies for complex distributed systems.
Ensure reliability of critical OTA workflows including:
hotel search
booking
payment
reservation modification
cancellation and refunds.
Develop risk-based testing strategies for business-critical logic.
Test Automation
Build and maintain automation frameworks for:
UI testing
API testing
end-to-end testing.
Implement regression automation pipelines integrated with CI/CD.
Continuously improve automation coverage and reduce manual testing overhead.
Integration & Contract Testing
Test integrations with external systems such as:
booking engines
payment gateways
GDS
channel managers
travel suppliers.
Implement API contract testing and schema validation to prevent breaking changes across partner integrations.
Reliability & Observability
Monitor and investigate production defects and system behavior.
Participate in root cause analysis (RCA) for incidents.
Work with engineering teams to reduce:
defect leakage
change failure rate
production incidents.
AI-assisted Quality Engineering
Apply AI-assisted testing tools to generate test scenarios and improve test coverage.
Use AI to reduce test maintenance cost and improve defective detection efficiency.
Required Qualifications
3+ years of experience in QA, Test Automation, or SDET roles.
Bachelor's degree in computer science or related technical fields.
Experience testing web applications, APIs, and distributed systems.
Hands-on experience with automation frameworks such as:
Playwright
Cypress
Selenium
Programming experience in:
JavaScript / TypeScript
Python (preferred).
Strong understanding of software development lifecycle and testing strategies.
Technical Skills
Experience with
API testing and REST services
test automation frameworks
CI/CD pipelines
microservice architecture
debugging complex system failures.
Communication
Strong written English for technical documentation is required.
English communication.
Preferred Experience
Experience working with travel / OTA / hospitality platforms is highly valued.
Understanding of complex travel domain scenarios such as:
multi-currency pricing
multi-language platforms
inventory and allotment management
cancellation policies and tax calculations
promotions and discount systems
rate and availability synchronization.
Bonus Points
Experience with
CI/CD tools (Jenkins, Docker)
AI-assisted testing or LLM tools
performance testing
contract testing frameworks
observability tools
Agile/Scrum development environments.
What We Offer
Competitive salary (negotiable)
13th month salary
Annual salary review
Opportunity to work on global travel technology platforms
Exposure to AI-driven product development
Additional benefits:
team building activities
company trips
birthday celebrations
office snacks and beverages
Location
Floor 7, Mach Building,127 Ung Van Khiem Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam