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Mô tả công việc
Overall responsible for Quality Assurance in SO/TCR-VH:
Release quality related documents of local SO/TCR-VH to QMS of Bosch Service Solution (SO)
Facilitate effective process / tools implementation / delivered quality
Release the quality related data/reports to SO/QMM and delivery service teams
Perform/coordinate/facilitate the quality activities across SO/TCR-VH
QMM operation focus:
Maintain SO/TCR-VH MSR databases, repository folders, Process Databases
Release "QMM MSR", "Newsletter", "QMS Release", "Metrics baselines", etc
Perform/Prepare data for analysis at SO/TCR-VH level and lower if required.
Coordinate the external audits/appraisals, training/seminar/workshop, internal
Evaluate the waivers or Alternate Practices, Learning audits, CARs
Improvement journey:
Support/Perform the Customer Complaint analysis, Client Feedback Handling tool tracking
Support the baseline metrics at SO/TCR-VH level and lower if required
Support the Client Satisfaction Survey
Support/Perform the process improvement / process harmonization with Clients (where applicable)
Support/Perform CIP activities across SO/TCR-VH
Delivery Service focus:
Quality Analyst for different services of SO/TCR-VH
Perform Process Audits for services as per schedule
Release quality related documents of local SO/TCR-VH to QMS of Bosch Service Solution (SO)
Facilitate effective process / tools implementation / delivered quality
Release the quality related data/reports to SO/QMM and delivery service teams
Perform/coordinate/facilitate the quality activities across SO/TCR-VH
QMM operation focus:
Maintain SO/TCR-VH MSR databases, repository folders, Process Databases
Release "QMM MSR", "Newsletter", "QMS Release", "Metrics baselines", etc
Perform/Prepare data for analysis at SO/TCR-VH level and lower if required.
Coordinate the external audits/appraisals, training/seminar/workshop, internal
Evaluate the waivers or Alternate Practices, Learning audits, CARs
Improvement journey:
Support/Perform the Customer Complaint analysis, Client Feedback Handling tool tracking
Support the baseline metrics at SO/TCR-VH level and lower if required
Support the Client Satisfaction Survey
Support/Perform the process improvement / process harmonization with Clients (where applicable)
Support/Perform CIP activities across SO/TCR-VH
Delivery Service focus:
Quality Analyst for different services of SO/TCR-VH
Perform Process Audits for services as per schedule
Yêu cầu
University degree or Engineering degree in IT Computer science
> = 5 years of experience
Office experience and Reporting skill: MS Excel, Word, PPT, VBA
Good Communication skills in English Language
Data collection and analysis
Customer service orientation
Planning and organizing skill
Internal Auditor, Quality Auditor skill
Teamwork, Able to work with different stakeholders and get their commitment
Patience, Working under pressure, Conflict management
Experience on ISO 9001:2015, QMM, Project Management is an advantage
> = 5 years of experience
Office experience and Reporting skill: MS Excel, Word, PPT, VBA
Good Communication skills in English Language
Data collection and analysis
Customer service orientation
Planning and organizing skill
Internal Auditor, Quality Auditor skill
Teamwork, Able to work with different stakeholders and get their commitment
Patience, Working under pressure, Conflict management
Experience on ISO 9001:2015, QMM, Project Management is an advantage
Quyền lợi
Additional Information
Why BOSCH?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
Working in one of the Best Places to Work in Vietnam
Join a dynamic and fast growing global company (English-speaking environment)
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% monthly basic salary and mandatory social insurances in 2-month probation
Onsite opportunities: short-term and long-term assignments
15++ days of annual leave + 1 day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time
Lunch and parking allowance
Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
Fitness & sport activities: football, badminton, yoga, Aerobic
Free in-house entertainment facilities and snack
Join in various team building, company trip, year-end party, tech talks and a lot of charity events
Why BOSCH?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
Working in one of the Best Places to Work in Vietnam
Join a dynamic and fast growing global company (English-speaking environment)
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% monthly basic salary and mandatory social insurances in 2-month probation
Onsite opportunities: short-term and long-term assignments
15++ days of annual leave + 1 day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time
Lunch and parking allowance
Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
Fitness & sport activities: football, badminton, yoga, Aerobic
Free in-house entertainment facilities and snack
Join in various team building, company trip, year-end party, tech talks and a lot of charity events
Thông tin chung
- Ngày hết hạn: 05/04/2023
- Thu nhập: Thỏa thuận
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