Quality Assurance Auditor - Da Nang

The Quality Assurance Auditor role at Carter's is for candidates who hold themselves to a higher standard, believe in doing the right thing the first time, and bring the best of their abilities & experiences to their daily work routine. This role is open to working with our suppliers in and around the Da Nang region.
RESPONSIBILITIES
Supplier Performance Management and Development
• Make sure KPIs of the Observed Quality Level (OQL) are maintained below given targets, with stability to meet the defined Accepted Quality Level (AQL).
• Monitor the effectiveness of the supplier's Quality Management System (QMS) and provide insights for necessary development areas.
• Manage suppliers' top three defects and relevant reports of root cause analysis, corrective/ optimizing actions, coaching or guidance provisions to all stakeholders.
• Work with line managers to initiate and follow up CAPs for necessary improvement areas of quality, product safety, process management, and general.
• Monitor the workload of assigned factories on a weekly and monthly basis and update the line manager on the feasibility of executing assigned work.
Monitor Certified Auditors (CA) and CA programs
• Monitor CA's quantity and quality of the work.
• Provide timely training/ coaching, guidance to Carter's standards and ongoing updates.
• Follow up all the report's updates in Inspectorio by CAs
Pre-Production Meeting (PPM)
• Monitor factory production schedule to make sure PPM is carried out for all necessary styles based on risk assessment.
• Make sure all product safety concerns/ elements are addressed to meet standards at the pre-production level to secure bulk production and its consistency.
Final Shipment Production audits and correlation audits
• Confirm factory audit scheduling and carry out Correlation audits
• Complete both product construction audits and packaging audits. Conduct combined PO/line audits at most. Ensure same-day notification of any failed audit to designated CGS management
• Follow up all rechecks for failed audits and ensure they are done in right manner with the right corrective actions and product quality is not compromised.
Cross-Functional Activities
• Work collaboratively with cross functional teams, such as: CSR & Traceability, Manufacturing Excellence, Product Safety & Compliance, and Sourcing/ Merchandising team.
• Hand-select bulk garments in the factory for any special purpose as identified by CGS Management.
• Report important observations or changes regarding management, customer base, equipment investments, capacity expansion, etc.