Quality Assurance Engineer (QA)

Mô tả Công việc
Major duties:
This position requires direct interaction with customers and plays a key role in maintaining and improving product and system quality.
Manage customer feedback and oversee system and product quality performance.
Maintain strong knowledge of the Quality Management System (QMS) and be prepared to perform as an internal auditor.
Participate in new product development projects as a Quality Assurance (QA) representative by analyzing risks, providing recommendations, and driving product quality improvements.
Responsibilities:
Handle customer complaints and internal non-conformances
Monitor and follow up on CAPA (Corrective and Preventive Actions)
Conduct internal audits as scheduled and support external audits (2nd & 3rd party)
Maintain and continuously improve the Quality Management System (QMS)
Ensure compliance with ISO/IATF standards, policies, and procedures
Monitor and ensure processes are effective and meet customer requirements
Support QMS-related projects and improvement programs
Implement actions to achieve quality objectives
Plan, execute, and monitor audit activities (pre-audit, audit, post-audit follow-up)
Verify effectiveness of corrective and preventive actions
Analyze data and report improvement opportunities
Support development of training plans related to QMS knowledge and skills
Organize and coordinate internal audit activities
Support preparation and follow-up for external audits