Quản lý cửa hàng/ Store Manager (HCM/HN)

OH!SOME is a leading retail chain for young people, offering a wide range of fashion products, from clothing, footwear, and accessories to beauty items. Currently, the OH!SOME brand has over 90 stores in Indonesia, Malaysia, and Cambodia. In the Vietnamese market, OH!SOME welcomes those interested in exciting career opportunities.
Job Responsibilities
Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
Monitor and analyse sales performance, implementing strategies to achieve sales goals and increase profitability.
Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
Develop and implement marketing strategies to attract new customers and retain existing ones.
Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.