R&D Coordinator

I. GENERAL INFORMATION
- Job Title: R&D COORDINATOR
- Department Supply chain
- Direct Reports Supply Chain Manager
- Report to COO
II. FBO
The R&D Coordinator supports the end-to-end new product development (NPD) process for M.O.I Cosmetics. This role acts as the key liaison between the Creative Director, internal teams, and Korean manufacturing partners, ensuring products are researched, tested, and developed in alignment with creative direction and market requirements.
a. Key Responsibilities:
What are the 5 - 7 Responsibilities for this position?
What are the most frequent and most important essential work activities, teams, and outcomes they are responsible for?
Product Development (NPD)/Phát triển sản phẩm (NPD) (40%)
- Collaborate with the Creative Director to receive and execute product concepts.
= Conduct market and trend research, focusing on Korean beauty technologies and materials.
- Prepare R&D briefs for factories: product concept, texture, shade, fragrance, claims, and target pricing.
- Monitor and evaluate lab samples; coordinate formula revisions until final approval.
Coordination with Manufacturers/ Làm việc với nhà máy (25%)
- Serve as the primary communication point between M.O.I and Korean labs/factories.
- Share product briefs, discuss feasibility, MOQ, cost, and development timelines.
- Track testing processes such as stability and compatibility tests.
- Review technical documents including COA, MSDS, INCI formulation, test reports, and PIF files.
Project Coordination & Management/ Điều phối & quản lý dự án (25%)
- Build and manage project timelines from concept to launch.
- Coordinate cross-functionally with Marketing, Packaging, and Supply Chain.
- Prepare documentation for product notification and ensure regulatory compliance (Vietnam MoH - Circular 06).
- Track R&D costs and sample/testing expenses.
Testing & Compliance (10%)
- Support ingredient and finished product testing at accredited laboratories.
- Validate product claims based on scientific evidence and technical documentation.
- Ensure full compliance with local cosmetic regulations.
b. KPIs:
What are the 3 5 Key Performance Indicators will this position be measured against?
- >= 90% projects completed on the agreed timeline. (Number of projects delivered on-time / total projects)
- Feedback sent within 2-3 working days; ≤ 3 revision rounds per product. ( - - Average response time & number of formula revisions.)
- 100% COA, MSDS, test reports, INCI list, PIF received as required.
c. Interdepartmental communication
What are the primary people contacts in this job? With whom? What purpose?
How Often?
- Supply Chain Manager: Report daily/weekly/month
- COO/CEO: follow job requirements as needed
- MKT, Finance: Cooperate with planning or buildup events, training, solving guest issue.