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Receptionist/ Lễ Tân (Male/Nam)
Saigon Prince HotelĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 08/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: 5 - 8 triệu VNĐ
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
PRIMARY RESPONSIBILITIES
• Attend to guests' complaints, enquiries and requests, if necessary report problems to the Assistant Manager on duty.
• Welcome guests to a warm and friendly environment while also creating a professional first impression.
• Work as part of a team to complete the daily operational duties of the Front Office.
• Check guests in and out promptly, professionally and accurately.
• Set a high standard of service to exceed guest expectations at all times.
• Be aware of the hotel's room types, room rates etc. in order to effectively sell our product on any enquiry.
• Responsible for tidiness of your immediate workstation at the Front Desk and of the back office area.
• Liaise with other departments to ensure guest requirements are dealt with efficiently.
• In the absence of the telephonic, provide a speedy and accurate response to answering telephone calls for guests. Answers internal telephone calls within 3 rings and always uses a professional and friendly manner.
• Field guest enquiries and offer solutions.
• Attends daily briefings and participates in a positive manner.
• Ensures all work areas are clean, tidy and in order.
• Attend to guests' complaints, enquiries and requests, if necessary report problems to the Assistant Manager on duty.
• Welcome guests to a warm and friendly environment while also creating a professional first impression.
• Work as part of a team to complete the daily operational duties of the Front Office.
• Check guests in and out promptly, professionally and accurately.
• Set a high standard of service to exceed guest expectations at all times.
• Be aware of the hotel's room types, room rates etc. in order to effectively sell our product on any enquiry.
• Responsible for tidiness of your immediate workstation at the Front Desk and of the back office area.
• Liaise with other departments to ensure guest requirements are dealt with efficiently.
• In the absence of the telephonic, provide a speedy and accurate response to answering telephone calls for guests. Answers internal telephone calls within 3 rings and always uses a professional and friendly manner.
• Field guest enquiries and offer solutions.
• Attends daily briefings and participates in a positive manner.
• Ensures all work areas are clean, tidy and in order.
Yêu cầu công việc
Education: A diploma or degree qualification. Fluency in oral and written English
Experience: Previous hotel-related experience desired.
Good presentation and public speaking skills.
Experience: Previous hotel-related experience desired.
Good presentation and public speaking skills.
Quyền lợi được hưởng
- Social insurance as law
- 13th-month salary
- Upselling & Guest Comment Bonus
- Service charge monthly
- Annual Team Building
- 13th-month salary
- Upselling & Guest Comment Bonus
- Service charge monthly
- Annual Team Building
Nộp hồ sơ liên hệ
Saigon Prince Hotel
Giới thiệu công ty
Xem trang công ty
Located right in the heart of vibrant Ho Chi Minh City, the Saigon Prince Hotel is a luxury 4* boutique hotel offering a refined and relaxing environment for business and leisure travelers alike. As well as a range of deluxe rooms, executive rooms and suites, the hotel also has a restaurant, bar,...
Located right in the heart of vibrant Ho Chi Minh City, the Saigon Prince Hotel is a luxury 4* boutique hotel offering a refined and relaxing environment for business and leisure travelers alike. As well as a range of deluxe rooms, executive rooms and suites, the hotel also has a restaurant, bar,...
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