Relationship Manager (Sales)

ABOUT US:
With a staff strength of 120 employees, One IBC has built an established regional presence with 5 offices in Singapore, Hong Kong, Vietnam, Lithuania, USA and continues to extend our geographical reach with our partners across the region.
As Viet Nam's leading business solution provider, One IBC Vietnam Co., Ltd (called One IBC Group) is a professional firm specialized in providing pre-incorporation & post-incorporation services to entrepreneurs, investors, and business owners around the world, ranging from company establishment services; bank account opening consultancy; accounting and auditing services,...
We are seeking a dynamic and results-driven Sales Consultant to drive new business opportunities and foster client relationships. If you possess a deep understanding of corporate services and have a knack for closing deals, we would like to meet you.
ABOUT THE JOB:
The successful candidate will primarily utilize the Salesforce platform to manage and drive sales activities, as follows:
1. Client Acquisition:
● Identify, engage, and onboard new clients seeking pre-incorporation & post-incorporation services.
● Consult and answer customer inquiries via phone/ website/ email and OTT apps (WhatsApp, Viber, Telegram, Skype, Line, etc.), video call, in-person meeting
● Resolve any issues arising from customers/forwarders/ third parties related to order processing.
● Request documents, process contracts, and notify promotions (if any) to customers.
2. Relationship Management:
● Foster long-term relationships with clients to ensure repeat business and referrals.
● Establish trust-based relationships with clients to better serve their organizations
3. Needs Analysis:
● Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
● Conduct detailed needs assessments to recommend appropriate services tailored to each client's specific requirements.
4. Sales Presentations:
Deliver compelling presentations to prospective clients highlighting the benefits and features of our services.
5. Sales targets:
Achieve and exceed monthly and yearly sales targets set by the management.
6. Collaboration:
Coordinate processing and operations departments in the sales consulting process
7. Planning & Reporting:
● Perform data entry, processing, monitoring and reporting on the Salesforce system.
● Make weekly sales reports and the number of tickets
● Plan and request sales by week, month, and quarter.
8. Perform other tasks as required by the Sale Manager