Relationship ManagerBank Sinopac - Ho Chi Minh City Branch

Bank SinoPac is one of the most leading banks in Taiwan. With 129 branches in Taiwan and 5 oversea branches including Viet Nam, it enables the Bank to provide customers with a full spectrum of services. In the expansion of HCMC Branch, we are recruiting qualified candidates for the post of Relationship Manager
Job Description for Relationship Manager
• Execute branch business plans to ensure the achievement of relevant business profit targets.
• Master industry and market trends to plan short-, medium-, and long-term products sales strategies and expectations.
• Develop and expand new customers, provide the Bank with high-quality services and enrich the department's profit opportunities and sources.
• Deepen existing customer relationships to ensure customer satisfaction and increase customer loyalty.
• Regularly inspect the customer's operating conditions and implement post-loan management to avoid the occurrence of bad debts.
• Assist in educating and supervising the signing process of the ARM and assist in reviewing the ARM's operation process to ensure the smooth schedule of the credit case.
• Comply with all applicable banking laws, regulations, and BSA/AML policies.
• Mentoring junior enterprise financial RM, sharing workplace business experience, improving teamwork performance and professional ability.
* The performance is evaluated on:
• Achievement rate of accumulated surplus target (total surplus, interest income, fee income)
• Achievement rate of various operating volumes (deposit positions, lending positions)
• Overhang ratio maintenance ratio (non-performing asset ratio)
• Number of customers, customer retention rate
• Effectively develop the number of customers
• Frequency of customer calls/visits
• The correct rate of signature and credit investigation operations, and the completion rate of on-time signature and credit review
• One-time spirit
• Talent education, development of ARM and primary enterprise financial ARM