Reporting Staff

This position plays as a key role in the strategy for reducing workload in non-core operations
and allows to allocate more resources to core business. Tracing support is responsible for the daily monitoring of outbound shipments from shipping origin through delivery to the destination. This focus is to ensure on time delivery to the destination.
► Cargo tracking/tracing
• Follow up the cargo status for ocean export freight in shared files/ Internal systems to update
status of shipment from ATD - ATA Port/ Destination/ Door.
• Master BPO Tracing format as well as client's exclusive files.
• Monitor shipments & follow tracing timeline daily/ weekly to update and inform related
Departments.
• Understand shipping schedule, vessels for LCL/ FCL shipments based on tracking tools.
• Be in charge of Accounts assigned by Manager.
► Reporting
• Collect and analyze data from internal systems/ provided data sources for various business
reports with guaranteed accuracy.
• Support each country in SEO area review their weekly, monthly, quarterly & yearly result.
• Support other departments in reaching their goals through timely providing latest update.
• Summarize data to identify changes in business trends to catch up with the market situation.
• Other assignments and participation in related projects, as required.
► Tender Support
• Support Tender Management team in SEOHQ.
• Support to all other departments with tender-related issues.
• Manage the time to submit tender timely and correctly.
• Others as assigned