Reservation Manager/ Quản Lý Đặt PhòngWyndham Hoi An Royal Beachfront Resort
Nơi làm việc: Quảng Nam
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Khách sạn - Nhà hàng, Bán hàng, Kinh doanh, Giao Dịch Khách Hàng, Dịch vụ
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 06/09/2024
Hạn nộp: 08/10/2024
Mô tả công việc
A. Job Purpose:
- Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of GM, training, responsible and perform any other duties might requested by GM
B. Primary Duties:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Wyndham System
- Handling of correspondences, sorted - out letters, telexes, fax,
- Allocate daily tasks to Reservations staff
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention to the DOSM when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- More details in the interview.
- Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of GM, training, responsible and perform any other duties might requested by GM
B. Primary Duties:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Wyndham System
- Handling of correspondences, sorted - out letters, telexes, fax,
- Allocate daily tasks to Reservations staff
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention to the DOSM when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- More details in the interview.
Yêu cầu công việc
• Level of Education: Bachelor
• Areas of study Hotel Management: Hospitality
• Professional experiences 3 to 5 years
• Languages essential English
• Areas of study Hotel Management: Hospitality
• Professional experiences 3 to 5 years
• Languages essential English
Quyền lợi được hưởng
• Civilized, friendly and professional working environment.
• Working time: 44 hours/week
• Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.
• Uniforms and meals provided
• The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...
• Best and competitive benefits.
• Opportunity to grow at the property, the company and across the world!
• Working time: 44 hours/week
• Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.
• Uniforms and meals provided
• The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...
• Best and competitive benefits.
• Opportunity to grow at the property, the company and across the world!
Giới thiệu công ty
Wyndham Hoi An Royal Beachfront Resort việc làm
Lạc Long Quân, An Bàng, Hội An, Quảng Nam
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Reservation Manager/ Quản Lý Đặt Phòng do công ty Wyndham Hoi An Royal Beachfront Resort tuyển dụng tại Quảng Nam, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Reservation Manager/ Quản Lý Đặt Phòng hoặc công ty Wyndham Hoi An Royal Beachfront Resort ở các link phía trên
Giới thiệu công ty
Wyndham Hoi An Royal Beachfront Resort việc làm
Lạc Long Quân, An Bàng, Hội An, Quảng Nam
Quy mô: Từ 26 - 100 nhân viên