Restaurant Supervisor

General:
- Adhered to all regulations and procedures as laid down by the company
- To be fully informed on the Naman Resort and it's services
- To attend training, meetings and briefings as required
- To complete all given tasks in a timely manner to adhere to operational hours as needed
- To contribute to the total guest satisfaction of the hotel
Specific:
- To organizes the work of staffs
- To handles and solves problems
- To assists the Restaurant Manager in ensuring that the guest satisfaction standards are implemented and achieving FB monthly and yearly budget as allocated
- Assist in effective induction and training program within the department
- Maximizing profitability of the outlet by increasing turnover & controlling costs
- To supervise and complete further tasks within the department as requested by management
- To supervise and coordinate all daily operation in outlet.
- To organize and control the work schedule.
- To report regularly to the Restaurant Manager concerning daily operation.
- Ensure that the Restaurant and staff are prepared for service by means of Checklist
- Handles guest's complaints
- Be able to identify problem symptom of associates and solving them
- Perform other duties as maybe assigned