Restaurant Waiter/Waitress
Nơi làm việc: Hà Nội
Ngành nghề: Lao động phổ thông, Người giúp việc/ Phục vụ/ Tạp vụ
Lương: 5 - 8 triệu
Hình thức: Toàn thời gian
Ngày đăng: 31/01/2023
Hạn nộp: 28/02/2023
Liên hệ ứng tuyển gọi:
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
• Ensures consistency in providing luxury quality of service, food and beverage to the guests.
• Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
• Be knowledgeable of the hotel's offerings, special events or promotions to provide most up-to-date information and accurate information to guests.
• Be the Champion in menu knowledge of the restaurant and delivers stellar recommendations and food-beverage pairings to enhance guests' dining experience.
• Ensures opening and closing checklist are completed on a daily basis.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all guest warmly upon arrival at the door and escort them to the table
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Take order from the guest, ensure all the items are correct, note down and communicate all the special request, show the efforts of upselling
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual guest's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Handling complaints and resolving service 'Glitches', keep Manager on Duty updated and keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests' satisfaction.
• Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
• Be knowledgeable of the hotel's offerings, special events or promotions to provide most up-to-date information and accurate information to guests.
• Be the Champion in menu knowledge of the restaurant and delivers stellar recommendations and food-beverage pairings to enhance guests' dining experience.
• Ensures opening and closing checklist are completed on a daily basis.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all guest warmly upon arrival at the door and escort them to the table
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Take order from the guest, ensure all the items are correct, note down and communicate all the special request, show the efforts of upselling
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual guest's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Handling complaints and resolving service 'Glitches', keep Manager on Duty updated and keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests' satisfaction.
Yêu cầu công việc
• High school Graduation (minimum
• Additional certification(s) in Food & Beverage will be an advantage
• Experience in restaurant or hotel will be an advantage
• Good reading, writing and oral proficiency in English language
• Experience in Micros, MC, MS Office will be an advantage
• Good communication and customer contact skills
• Good communication of English
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
• Additional certification(s) in Food & Beverage will be an advantage
• Experience in restaurant or hotel will be an advantage
• Good reading, writing and oral proficiency in English language
• Experience in Micros, MC, MS Office will be an advantage
• Good communication and customer contact skills
• Good communication of English
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Quyền lợi được hưởng
Follow to the policy of Hotel & Accor
Thông tin khác
Số lượng
10
Nơi làm việc
Quận Đống Đa - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
31/[protected info]
10
Nơi làm việc
Quận Đống Đa - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
31/[protected info]
Nộp hồ sơ liên hệ
Nhân sự
Giới thiệu công ty
Grand Mercure Hanoi việc làm
Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội
Việc làm tương tự
[AEON Mall Long Biên] - Nữ - Nhân viên dịch vụ khách hàng Không yêu cầu kinh nghiệm
Công ty TNHH Aeon Delight Việt Nam
Thoả thuận
Hà Nội
19/07/2024
Restaurant Service/ Nhân Viên Phục Vụ Nhà Hàng
CÔNG TY TNHH MAD MONKEY VIỆT NAM
Thương lượng
Hà Nội
09/07/2024
Nhân viên phục vụ bàn - Waiter/Waitress
Công ty TNHH Thương Mại và Du Lịch Song Long
7 - 9 triệu VNĐ
Hà Nội
18/07/2024
Assistant Restaurant Manager
CÔNG TY TNHH HOÀNG AN NHIÊN - HỒ CHÍ MINH
18 - 23 triệu
Hà Nội
28/07/2024
Restaurant Supervisor/ Giám sát Nhà hàng
SHIFT GEARS VIETNAM
10.000.000đ - 15.000.000đ
Hà Nội
21/07/2024
Vị trí Restaurant Waiter/Waitress do công ty Grand Mercure Hanoi tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương 5 - 8 triệu, tìm thêm việc làm về Restaurant Waiter/Waitress hoặc công ty Grand Mercure Hanoi ở các link phía trên
Giới thiệu công ty
Grand Mercure Hanoi việc làm
Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội
Liên hệ ứng tuyển gọi: