Retail Operations Supervisor

A. WHAT WILL YOU DO WHILE YOU WOW:
1. Online Channel Operations & Development
- Take charge of developing, launching, and operating online sales channels, ranging Online Shop (D2C), Social
Commerce, Marketplace.
- Ensure smooth daily operations, order fulfillment, and customer service for digital channels, delivering proven and
measurable business results.
2. Retailer Management
- Oversee and maintain strong, effective relationships with physical retail partners and chain stores.
- Demonstrate strong experiences in managing retailers with proven results, especially in the consumer electronics
industry, to optimize displays, streamline operations, and hit sales targets.
3. Digital Execution & Metrics Management
- Coordinate with the Marketing team to execute digital campaigns effectively.
- Directly track, analyze, and manage digital marketing metrics for both Direct-to-Consumer (D2C) and Marketplace
platforms to maximize ROI and operational efficiency.
4. Brand Strategy Execution
- Carry out a strong and consistent brand strategy in execution across all touchpoints.
- Ensure that brand guidelines, messaging, and customer experiences are strictly aligned and flawlessly represented
both online and offline.
B. OUR KÄRCHER WOW PACKAGE:
- Competitive salary and bonus.
- Full social insurance coverage as per legal regulations.
- Opportunity to work in a professional, dynamic environment with career advancement potential.
- Continuous training to enhance skills and product knowledge.
- Other welfare policies as regulated by the company.