Revenue Manager

PRIMARY RESPONSIBILITIES:
• Market Strategy: Works with market leadership to ensure proper pricing, positioning and inventory Management of all rooms, function space, outlets and other revenue streams
• Sales: Provides input and direction on hotel sales goals, pricing and selling strategy and customer information.
• Human Resources: Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
• Financial Management: Develops and manages market strategy budget to achieve or exceed budgeted revenue expectations.
Administrative responsibilities
• Collaborates with Financial controller to develop annual operating budget for hotel
• Works with Director of Sales and Marketing Manager to develop Marketing Plan for all revenue streams
• Processes period end reporting and critique
Technical and Commercial Responsibilities
• Ensure hotels achieve/exceed revenue targets as specified in respective budget
• Instill a strong revenue culture with objective to improve hotel's market share positions and RGI's
• Apply Revenue Management and work in conjunction with the hotel(s) leadership team to determine hotel(s) strategies to achieve budget and strong market share positioning
• Assist the annual pricing process for transient, group, banquet and function space
• Continuous analysis of competitive sets, price positioning, seasonality and mix
• Processes month end reporting and critiques
• Collaborates with Financial Controller to develop annual operating budget for hotel
• Ensure standards of Revenue Management discipline is practiced in the property
• Proactively engaging with Corporate office to ensure seamless communication
Human Resources Responsibilities:
• Train sales strategy team members on key areas of revenue and yield management
• Establishes and maintains open, collaborative relationships with colleagues and ensures colleagues do the same within the team
REPORT LINE & COMMUNICATION
• Reports to General Manager and if applicable works closely with designated Corporate Office.
• Coordinates functions and activities with other departments in relation to the Sales and Marketing affairs. Liaises with concerned departments to ensure that operations deliver the best quality product and service to our clients.
OTHERS
• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.
COMPANY'S CULTURE
• Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. - "Proud to belong and to contribute"
CONFIDENTIALITY
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit and company policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.