RPS Executive - Technology, Fraud & Scams - Global - Vietnam

RPS - Executive, Technology Fraud & Scams
Global - Vietnam | Job Description
Reports to
General Director, Vietnam
Size of Organization
150 (Global)
Division Domain
T&EO - CIO CET
Executive - Technology Fraud & ScamsLocation: Vietnam | Level: Executive / Technology Leadership
Role Overview
Lead the strategy, architecture, delivery, and operations of technology solutions that protect the organization and its customers from fraud and scams. Drive innovation across fraud technology, analytics, automation, AI/ML, behavioral biometrics, cloud, and secure transactional platforms while ensuring regulatory and enterprise compliance.
Key Responsibilities
Lead the global/local Fraud & Scams Technology strategy, roadmap, delivery, and operations.
Manage and develop large, geographically distributed technology teams.
Drive fraud prevention through AI/ML, advanced analytics, automation, behavioral biometrics, identity verification, and threat intelligence.
Lead transformation of legacy systems into modern, scalable architectures, including containerized microservices and cloud platforms.
Ensure technology platforms comply with banking fraud/scams regulations, security standards, operational risk frameworks, and internal policies.
Own technology performance, resilience, support maturity, cost management, and continuous improvement.
Manage strategic technology vendors, third parties, and buy-vs-build decisions.
Partner with senior stakeholders across Technology, Fraud Operations, Architecture, Security, Customer Divisions, and Business teams.
Drive innovation through emerging technologies, including Federated AI and behavioral analytics, to strengthen fraud detection and prevention.
Mandatory Requirements
15+ years of technology leadership experience, preferably within banking, payments, e-commerce, or financial services.
Strong and demonstrable Fraud & Scams technology/domain expertise.
Experience delivering large-scale technology programs ($50M+).
Proven experience leading 100-200+ member technology teams.
Strong experience with fraud detection/prevention platforms, AI/ML, advanced analytics, automation, identity verification, and behavioral biometrics.
Experience with high-performance transactional platforms and complex technology environments.
Strong legacy modernization/transformation experience.
Experience with cloud, microservices, APIs, and modern enterprise architecture.
Strong vendor/third-party management and commercial acumen.
Excellent senior stakeholder management, strategic decision-making, and influencing skills.
Experience working in a highly regulated environment, preferably banking/payments.
Bachelor's degree in IT, Business, Commerce, Economics, or equivalent; postgraduate qualification preferred.