Sales Engineer ( Vietnam - Hanoi)

Company Description
At the end of August 2023, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring management accessories and C-parts to multinational manufacturers and equipment makers across diversified industries.
For more information, pls refer to [protected info] & [protected info]
Vacancy details Job title
Sales Engineer ( Vietnam - Hanoi)
Description And Tasks
Responsible for managing assigned customers or accounts. This involves developing strong relationships with key stakeholders within those accounts, understanding their needs, and identifying opportunities for upselling, cross-selling, and providing additional value.
Responsible for growing and retaining their assigned accounts by identifying opportunities for expansion, promoting additional products or services, and ensuring a high level of customer satisfaction. This involves regular communication, follow-up, and relationship-building activities.
Participate in pre-sales activities such as participate in exhibitions, product demonstrations, technical presentations, and solution discussions with potential customers.
Engage with customers, understand their requirements, and offer solutions to meet their specific needs.
Assists in the development of sales proposals, quotations, and presentations, ensuring that they accurately reflect the technical specifications, capabilities, and value proposition of the company's products or services.
Gather market feedback on product performance, customer requirements, competitor activities, and industry trends.
Collaborate with other departments such as operations, engineering, quality and customer support to address customer needs, resolve technical issues, and ensure execution of sales initiatives.
Other duties as assigned
Candidate Profile
A diploma or Bachelor's degree in engineering, marketing, or a related field is required. A degree in a technical field such as engineering may be preferred.
Previous experience in sales, preferably in a technical or engineering-related industry, is highly beneficial.
Experience in managing customer relationships and providing excellent customer service is important.
Ability to identify and prioritize key accounts and develop account plans to drive growth and retention.
communication skills are essential for effectively communicating with customers, sales teams, and internal stakeholders.
Ability to deliver technical presentations, product demonstrations, and proposals clearly and compellingly.
Strong problem-solving skills are necessary for addressing technical challenges, understanding customer requirements, and proposing appropriate solutions.
Ability to negotiate contracts, pricing, and terms with customers to achieve mutually beneficial agreements.
Our Offer
We are a fair opportunity employer and offer a progressive and competitive package. We invite qualified and aspiring candidates to join us as part of Bulten-Exim family. For more information, pls refer to [protected info] & [protected info]
Vacancy location Company location
Vietnam, Hanoi
Requester Hiring Manager
Vella Goh
E-Mail [protected info]
Position start date
[protected info]