Sales Executive - Industrial Microbiology

Mô tả Công việc
Role Objectives
Build and maintain long-term relationships with key customers
Coordinate internal teams and external partners to deliver timely solutions
Stay up to date on the company's product portfolio and industry trends
Achieve assigned sales targets and business objectives
Key Responsibilities
Develop account and territory plans to achieve sales targets and business goals
Manage the full sales cycle, from prospecting to closing, both directly and through channel partners
Identify new business opportunities through networking and develop them into long-term partnerships
Deliver product presentations and demonstrations to prospective customers
Provide professional after-sales support to build customer loyalty and drive cross-selling and up-selling
Maintain regular contact with customers to understand their needs and introduce new products
Handle customer complaints promptly and resolve issues to protect customer satisfaction and the company's reputation
Negotiate pricing and agreements, and keep accurate sales records
Keep the CRM database of customers, opportunities, leads, and visits up to date
Submit weekly sales reports as required by management