Sales Manager (MICE | HCMC based)

Purpose of the Job - Overview
The Sales Manager - MICE is responsible for developing and securing MICE business to maximize room, meeting, banquet, and F&B revenue for the resort. The role focuses on acquiring corporate clients, event organizers, travel agencies, and other business partners to position the resort as a preferred destination for meetings, conferences, incentives, and corporate events.
The position works closely with the DOS, Revenue, Events, Banquet, and operational teams to achieve business targets and deliver exceptional five-star event experiences.
Job Functions & Responsibilities
Identify and develop new MICE business opportunities through corporate sales calls, client visits, networking, trade shows, and industry events.
Build and maintain strong relationships with corporate clients, event agencies, and key business partners.
Proactively solicit and secure business for meetings, conferences, incentive trips, gala dinners, team building, and corporate events.
Develop and implement MICE sales strategies and action plans to achieve assigned revenue targets.
Prepare proposals, quotations, and contracts tailored to clients' requirements and budgets.
Work closely with the DOS and Revenue team to establish competitive pricing and maximize overall MICE revenue.
Promote the resort's accommodation, meeting facilities, banquet venues, F&B offerings, and recreational experiences.
Coordinate with Events, Banquet, F&B, Rooms, and other departments to ensure smooth event planning and execution.
Conduct site inspections, fam trips, client presentations, and post-event follow-ups.
Monitor market trends, competitor activities, and business opportunities to strengthen the resort's MICE positioning.
Maintain accurate sales records, client databases, sales pipelines, forecasts, and activity reports.
Ensure high customer satisfaction, repeat business, and long-term client relationships.