Sales Support Officer

Principal Accountabilities and Key Activities
1. Sales contract: Perform tasks related to Sales Contract
- Draft the contract based on the Sales and customer information provided.
- Sign, stamp, monitor contract recovery, and store the contract in a shared folder.
- Manage the contract list to ensure the contracts are always valid.
2. Customer Master data
- Create new customer codes and update customer information in the system.
- Create user accounts for the electronic invoicing website.
3. Prices:
- Accurately prepare price lists based on the information provided by the Sales team.
- Enter price lists into the system using the provided template.
- Enter prices into the SAP system.
- Check and provide price information upon request from Sales.
4. Trade discounts:
- Draft, sign, recover, and manage trade discount contracts.
- Calculate in-period discounts for customers according to agreements and transfer them to the Customer Service and Warehouse departments for discounted invoice issuance.
5. Invoice adjustment protocols:
- Compose adjustment protocols for invoices with incorrect prices or information.
- Sign, recover, and forward to relevant departments (Customer Service, Warehouse) for invoice adjustments.
6. Support administrative tasks for the Sales team:
- Sign, stamp, and send documents to customers.
- Create purchase requests/orders to fulfill service requirements from suppliers as requested by the Sales team.
- Arrange and allocate vehicles for Sales team visits to customers.
- Support logistics in delivering gifts to customers.
7. Provide clear and prompt information and documents to facilitate auditing.