MAIN RESPONSIBILITIES:
Serve as the main contact for assigned clients, ensuring clear, timely, and professional communication.
Collaborate with Planner and Creative teams to develop quality proposals that meet deadlines and brand direction.
Manage project execution to ensure progress, budget, and quality are on track; handle changes effectively.
Coordinate with Production and partners for order tracking, service delivery, and onsite setup to ensure client satisfaction.
Oversee contracts and documentation with the admin team to ensure smooth operations and financial processes.
Address client feedback and issues promptly and responsibly, offering effective solutions.
Report project progress and client status regularly to the
Account Manager.
Supervise onsite (including travel when required) to ensure events run as planned.
Contribute to process improvement and service enhancement initiatives.
REQUIREMENTS:
Serve as the main contact for assigned clients, ensuring clear, timely, and professional communication.
Collaborate with Planner and Creative teams to develop quality proposals that meet deadlines and brand direction.
Manage project execution to ensure progress, budget, and quality are on track; handle changes effectively.
Coordinate with Production and partners for order tracking, service delivery, and onsite setup to ensure client satisfaction.
Oversee contracts and documentation with the admin team to ensure smooth operations and financial processes.
Address client feedback and issues promptly and responsibly, offering effective solutions.
Report project progress and client status regularly to the Account Manager.
Supervise onsite (including travel when required) to ensure events run as planned.
Contribute to process improvement and service enhancement initiatives.
BENEFITS :
Competitive salary, project-based bonuses.
Performance evaluation & salary/position adjustment at least once a year.
Dynamic, professional agency environment, encouraging creativity & innovation.
Open space, afternoon tea, candy, free coffee every day.
Annual travel, many interesting employee bonding activities.
Gifts on special occasions, birthdays, holidays, internal events.
Fully participate in social insurance, health insurance, unemployment insurance according to regulations.
WORK PLACE :
📍 Ho Chi Minh City - 27C Quoc Huong, An Khanh Ward, District 2
WORKING HOURS :
🕗 Monday - Friday, 8:30 AM - 6:00 PM
🗓️ Saturday is a backup working day (if required).