Senior Account Executive

Client Services
- Responsible for all client communications, conflict resolution, and compliance on client deliverables
- Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
- Ensures that client issues are dealt with in an efficient manner, informing the Client Service Director of any problems that may arise.
- Reports to the Client Service Director, providing accurate and timely reports of all account activity, including status and call reports.
- Provides work in progress reports for all projects
Execution & Delivery
- Responsible for delivery of digital projects and campaigns.
- Manage all aspects of the planning and execution.
- Includes responsibility for developing the brief
- Developing the timeline, budget and project plan
- Work with the Creative, Content, Social and Technical teams on the development of concepts and strategies
- Work with suppliers / partners
- Deliver all campaign elements to the media partner
- Manage campaign/project budgets
- Establish KPIs, tracking to monitor campaign performance
- Develop post campaign/project analysis reports and communications on project/ campaign results
- Others as request by line manager
Administration
- Develop the contract and contract renewals with suppliers, clients.
- Submit payment request, invoices.
- Others as request by line manager