Senior Account Manager - IT Infrastructure & Managed Services

Develop and execute strategic sales plans to achieve assigned revenue, gross profit, and business growth targets.
Identify, qualify, and pursue new business opportunities across SMB, Enterprise, and Industrial Zone customers.
Manage and expand relationships with key accounts, ensuring high customer satisfaction, retention, and long-term partnership development.
Promote and sell IT infrastructure, managed services, cloud solutions, cybersecurity, workplace solutions, and professional services.
Build and maintain a healthy sales pipeline through prospecting, networking, referrals, and market intelligence.
Conduct customer meetings, presentations, solution discussions, and commercial negotiations to close business opportunities.
Develop account strategies and growth plans for assigned customers and target industries.
Collaborate closely with technical, presales, operations, procurement, and finance teams to ensure successful project delivery and customer support.
Prepare proposals, quotations, contracts, and other sales documentation required to complete the sales cycle.
Monitor market trends, competitor activities, and emerging technologies to identify new business opportunities.
Maintain accurate sales forecasts, pipeline reports, and account plans, providing regular updates to management.
Ensure compliance with company policies, including contract approvals, credit terms, collections, and payment follow-ups.
Mentor junior sales team members and contribute to the overall development of the sales organization.
Represent the company at industry events, vendor engagements, and customer networking activities.