Senior Account Manager

JOB OVERVIEW
Senior Account Manager in HEDIMA is responsible for:
Building and leading a team of Account Executives to develop long-term relationships with clients;
Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs;
Achieving assigned business targets.
DUTIES AND RESPONSIBILITIES
Project Management:
Receive client's briefs, clarify all of their needs & consult HEDIMA's services and solutions to clients;
Monitor project team in developing & executing projects;
Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA;
Manage risks & solve problems that occur during project's execution.
Client Management:
Build strong client relationships to maintain current business & acquire new clients;
Seek for new clients, who have demand for HEDIMA's products/services, developing new business opportunities to achieve targets;
Monitor all project activities, resolve complaints to ensure maximum customer satisfaction;
Focus on improving the client's experiences.
People Management:
Build a strong Account team and manage/coach team members;
Collaborate with various internal teams to ensure they fulfill all client's requirements.
Process Management:
Work with Accountant to track contract payment progress, monitor cash flow & liabilities.
Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
Other related tasks as BOD's requirements.
REQUIREMENTS
At least 4 - 5 years of experience in Account/Sales/ Marketing at Agency/ Pharmaceutical/ Media/ Advertising companies;
At least 2 - 3 years of experience in people management;
Experience in building and developing an Account team;
Excellent in communicating/presenting/negotiating in English & Vietnamese;
Expertise in marketing & digital marketing;
Project management & interpersonal skills;
Client service mindset.
SALARY AND BENEFITS
Monthly salary and 13th-month salary;
Annual bonus based on the set KPI (up to 4 months' salary);
Private health insurance;
Annual salary and promotion review;
Annual meeting & company-trip;
12 days of leave and public holidays according to state regulations;
Working in a professional and dynamic environment.
OTHER
Workplace: An Cu Duc Phu Building - 3/1 Thanh Thai Street, Dien Hong Ward, HCMC
Working time: Monday to Friday | [protected info] (1-hour break)
Apply: Send your CV with title [Your Name]_Senior Account Manager to email [protected info].