Senior Business Analyst
Hạn nộp hồ sơ: 30/11/2026 (Còn 46 ngày)
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Mô tả công việc
1. Business Requirements & Communication:
Work as a bridge between business teams (Retail, Operation, Custody, Risk, etc.) and development/system teams, ensuring requirements are clearly understood on both sides.
Conduct workshops, interviews, and requirement sessions with stakeholders to gather, clarify, and refine business needs.
Analyze and document business requirements with clear scope, assumptions, and constraints.
Proactively raise questions, identify gaps, and highlight impacts and dependencies to stakeholders.
2. Documentation & Solution Analysis:
Create and maintain comprehensive Business Analysis Documentation, including (but not limited to):
Business requirements specifications (BRS) / System requirements specifications (SRS)
User stories / Use cases
Workflows & process diagrams
User scenarios & edge cases
Mockups / wireframes
User journeys / customer journeys
Collaborate with UX/UI, development, and QA teams to ensure functional designs and solutions are aligned with business requirements.
Support translation of business requirements into high-level functional specifications for the development team.
3. Domain - Financial Markets & Trading Systems:
Work on projects related to stocks, bonds, derivatives, fund, and settlement processes, particularly end-of-day (EOD) settlement and reconciliations.
Analyze and support enhancements for broker trading systems, including:
Backoffice Winform systems
Home trading systems (desktop)
Web trading systems
Mobile trading systems (native / hybrid)
Responsive mobile web trading systems
Collaborate with operation and business teams to solve issues related to cash flow, P&L, customer assets, margin, and other trading functions.
4. AI-Enhanced Business Analysis:
Use AI tools (e.g. ChatGPT, Claude, Gemini) to:
Draft and refine requirement documents, user stories, test cases.
Summarize meeting notes, regulations, and long business documents.
Generate alternative flows, edge cases, or validation rules for requirements.
Use developer-oriented AI tools (e.g. CursorAI, GitHub Copilot or similar) to:
Review and understand API specs, JSON schemas, or basic technical flows more quickly.
Support the creation of pseudo-code, SQL samples, or rough logic for development discussion.
Apply AI tools responsibly, always verifying outputs and ensuring data confidentiality and compliance with company policies.
5. Project Lifecycle & Collaboration:
Manage and track requirements throughout the project lifecycle (from initiation to UAT and go-live), ensuring changes are controlled and documented.
Work closely with development and QA/testing teams to:
Align on scope and solution design.
Support creation of test scenarios and test cases.
Clarify issues and defects during SIT/UAT.
Participate in UAT support, including:
Guiding business users on test scenarios.
Consolidating feedback and change requests.
Coordinating fixes with development teams.
6. Testing & Quality Assurance:
Contribute to designing and reviewing test conditions for:
Functional testing
End-to-end testing
Inbound & outbound interface testing
Basic performance/load-related scenarios (together with QA/Performance teams)
Validate whether implemented features meet the documented requirements and business expectations.
7. Mentoring & Knowledge Sharing (Senior-level, but non-manager):
Provide guidance and on-the-job support to junior BAs or new team members.
Share domain knowledge on securities, trading flows, and system behaviors across the team.
Contribute to internal knowledge bases (Confluence, Wiki, documents) and reusable BA templates.
Work as a bridge between business teams (Retail, Operation, Custody, Risk, etc.) and development/system teams, ensuring requirements are clearly understood on both sides.
Conduct workshops, interviews, and requirement sessions with stakeholders to gather, clarify, and refine business needs.
Analyze and document business requirements with clear scope, assumptions, and constraints.
Proactively raise questions, identify gaps, and highlight impacts and dependencies to stakeholders.
2. Documentation & Solution Analysis:
Create and maintain comprehensive Business Analysis Documentation, including (but not limited to):
Business requirements specifications (BRS) / System requirements specifications (SRS)
User stories / Use cases
Workflows & process diagrams
User scenarios & edge cases
Mockups / wireframes
User journeys / customer journeys
Collaborate with UX/UI, development, and QA teams to ensure functional designs and solutions are aligned with business requirements.
Support translation of business requirements into high-level functional specifications for the development team.
3. Domain - Financial Markets & Trading Systems:
Work on projects related to stocks, bonds, derivatives, fund, and settlement processes, particularly end-of-day (EOD) settlement and reconciliations.
Analyze and support enhancements for broker trading systems, including:
Backoffice Winform systems
Home trading systems (desktop)
Web trading systems
Mobile trading systems (native / hybrid)
Responsive mobile web trading systems
Collaborate with operation and business teams to solve issues related to cash flow, P&L, customer assets, margin, and other trading functions.
4. AI-Enhanced Business Analysis:
Use AI tools (e.g. ChatGPT, Claude, Gemini) to:
Draft and refine requirement documents, user stories, test cases.
Summarize meeting notes, regulations, and long business documents.
Generate alternative flows, edge cases, or validation rules for requirements.
Use developer-oriented AI tools (e.g. CursorAI, GitHub Copilot or similar) to:
Review and understand API specs, JSON schemas, or basic technical flows more quickly.
Support the creation of pseudo-code, SQL samples, or rough logic for development discussion.
Apply AI tools responsibly, always verifying outputs and ensuring data confidentiality and compliance with company policies.
5. Project Lifecycle & Collaboration:
Manage and track requirements throughout the project lifecycle (from initiation to UAT and go-live), ensuring changes are controlled and documented.
Work closely with development and QA/testing teams to:
Align on scope and solution design.
Support creation of test scenarios and test cases.
Clarify issues and defects during SIT/UAT.
Participate in UAT support, including:
Guiding business users on test scenarios.
Consolidating feedback and change requests.
Coordinating fixes with development teams.
6. Testing & Quality Assurance:
Contribute to designing and reviewing test conditions for:
Functional testing
End-to-end testing
Inbound & outbound interface testing
Basic performance/load-related scenarios (together with QA/Performance teams)
Validate whether implemented features meet the documented requirements and business expectations.
7. Mentoring & Knowledge Sharing (Senior-level, but non-manager):
Provide guidance and on-the-job support to junior BAs or new team members.
Share domain knowledge on securities, trading flows, and system behaviors across the team.
Contribute to internal knowledge bases (Confluence, Wiki, documents) and reusable BA templates.
Yêu cầu
Qualifications:
Bachelor's degree in Business, Finance, Economics, Computer Science, Information Systems, or a related field.
3-5+ years of experience as a Business Analyst, preferably in securities, banking, or financial services.
Solid knowledge of:
Stock trading (cash market)
Bonds, derivatives, funds (basic to intermediate level)
Settlement processes, especially end-of-day (EOD) cash/securities settlement.
Hands-on experience in creating:
Mockups, workflows, user journeys
Process diagrams (e.g. BPMN), user stories, acceptance criteria.
Experience working with broker trading systems or financial platforms is a strong plus.
Familiarity with cross-platform systems: backoffice, online trading (web/mobile), internal operation tools.
AI & Tools Requirements:
Practical experience using AI tools in daily work, such as:
ChatGPT, Claude, Gemini (or similar LLM tools) for analysis, documentation support, and brainstorming.
CursorAI, GitHub Copilot (or similar) to understand technical artifacts (API specs, JSON, SQL) and accelerate BA tasks.
Ability to design prompts and critically evaluate AI outputs, not copy-paste blindly.
Strict awareness of data privacy and compliance when using AI tools.
Methodologies & Working Style:
Experience working in Agile/Scrum environments (sprint planning, backlog grooming, daily stand-ups, review/retro).
Strong analytical and problem-solving skills with the ability to handle ambiguous requirements and refine them into clear, actionable items.
Good negotiation and pushback skills to protect scope and ensure realistic timelines and priorities.
Comfortable using tools such as:
JIRA / Azure DevOps / Redmine (or equivalents) for issue & requirement tracking.
Confluence / Wiki for documentation and knowledge sharing.
Figma, Balsamiq, [protected info], Miro (or similar) for mockups and process diagrams.
Bachelor's degree in Business, Finance, Economics, Computer Science, Information Systems, or a related field.
3-5+ years of experience as a Business Analyst, preferably in securities, banking, or financial services.
Solid knowledge of:
Stock trading (cash market)
Bonds, derivatives, funds (basic to intermediate level)
Settlement processes, especially end-of-day (EOD) cash/securities settlement.
Hands-on experience in creating:
Mockups, workflows, user journeys
Process diagrams (e.g. BPMN), user stories, acceptance criteria.
Experience working with broker trading systems or financial platforms is a strong plus.
Familiarity with cross-platform systems: backoffice, online trading (web/mobile), internal operation tools.
AI & Tools Requirements:
Practical experience using AI tools in daily work, such as:
ChatGPT, Claude, Gemini (or similar LLM tools) for analysis, documentation support, and brainstorming.
CursorAI, GitHub Copilot (or similar) to understand technical artifacts (API specs, JSON, SQL) and accelerate BA tasks.
Ability to design prompts and critically evaluate AI outputs, not copy-paste blindly.
Strict awareness of data privacy and compliance when using AI tools.
Methodologies & Working Style:
Experience working in Agile/Scrum environments (sprint planning, backlog grooming, daily stand-ups, review/retro).
Strong analytical and problem-solving skills with the ability to handle ambiguous requirements and refine them into clear, actionable items.
Good negotiation and pushback skills to protect scope and ensure realistic timelines and priorities.
Comfortable using tools such as:
JIRA / Azure DevOps / Redmine (or equivalents) for issue & requirement tracking.
Confluence / Wiki for documentation and knowledge sharing.
Figma, Balsamiq, [protected info], Miro (or similar) for mockups and process diagrams.
Quyền lợi
Competitive salary and benefits package.
Opportunity to work in a dynamic securities & fintech environment, directly contributing to core trading and digital channels.
Exposure to modern AI tools and practices in business analysis and system design.
Room for growth into Lead/Principal BA or Product Owner roles based on performance.
Opportunity to work in a dynamic securities & fintech environment, directly contributing to core trading and digital channels.
Exposure to modern AI tools and practices in business analysis and system design.
Room for growth into Lead/Principal BA or Product Owner roles based on performance.
Thông tin chung
- Thu nhập: Thỏa thuận
Nơi làm việc
- Tháp B, Khu thương mại dịch vụ kết hợp nhà ở cao tầng tại lô đất 1-13 thuộc Khu chức năng số 1 - Số 15 đường Trần Bạch Đằng, Phường An Khánh, Hồ Chí Minh
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You'll love it
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CÔNG TY TNHH CHỨNG KHOÁN SHINHAN VIỆT NAM (SSV)
Xem trang công ty- Địa chỉ công ty: Lầu 22, Tòa nhà Centec, 72 -74 Nguyễn Thị Minh Khai, Phường 6, Quận 3, TP Hồ Chí Minh
- Quy mô: Từ 26 - 100 nhân viên
- Lĩnh vực: Chứng khoán - Vàng
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