Senior Business Analyst

Relevant Education & Experience
Bachelor's degree or above in Computer Science, AI, Robotics, Mechatronics, Automation, Software Engineering, Information Systems, or related fields.
4+ years of experience as a Business Analyst, Technical BA, or System Analyst, including 2+ years on systems with complex integration (hardware-software, IoT, AI, or cloud platforms).
Proven experience working daily with developers in Agile/Scrum teams: backlog refinement, sprint planning, sprint review, and requirement clarification during the sprint.
Ability to write clear user stories, use cases, workflows, functional and non-functional requirements, and measurable acceptance criteria (e.g., Given-When-Then).
Skilled in process and system modeling (BPMN/UML, sequence and state diagrams) and in specifying API/integration, data flows, error handling, and edge cases.
Hands-on with Jira, Confluence (or equivalent tools); able to read logs and write basic SQL. Good English: able to read and write technical documentation and communicate with international stakeholders.
Preferred Qualifications
Understanding of humanoid robotics, hardware-software integration, ROS/ROS2 concepts, AI Vision/VLM, LLM/Agentic AI, Conversational AI, or Human-Robot Interaction.
Familiarity with edge/cloud architecture, logging, monitoring, configuration, or release management.
Experience supporting UAT or deployment of robotics or AI systems in real-world environments, and defining evaluation criteria for AI features.
Awareness of robot safety requirements and how to express them as non-functional requirements.
Personality / Attitude
Strong ownership of requirement quality; analytical, systems thinking, and data-driven.
Comfortable challenging unclear requirements and technical assumptions constructively; communicates clearly with both business and engineering.
Customer-oriented, collaborative, and effective in a fast-paced technology environment.
JOB DESCRIPTION
1. Requirement Discovery & Analysis
Work with Product Owner, Market Development, and customers to understand business problems, use cases, operating conditions, and expected outcomes.
Elicit, clarify, and document requirements; analyze current and target workflows; identify gaps, risks, and impact on robot behavior and system integration.
Manage assumptions, dependencies, constraints, and known limitations.
2. Requirement Specification for Development
Write user stories, use cases, workflows, and functional/non-functional requirements with clear, measurable acceptance criteria.
Specify API/system integration, data flows, state transitions, error handling, fallback behavior, and edge cases (e.g., network loss, sensor failure, incorrect AI response).
Define evaluation criteria for AI features (e.g., accuracy, latency, behavior boundaries) together with Tech Leads.
3. Day-to-day Collaboration with the Development Team
Participate in backlog refinement, sprint planning, daily stand-ups, and sprint reviews; keep stories ready for development ahead of each sprint.
Answer developers' questions promptly and align requirement interpretation with Tech Leads and R&D.
Review demos and builds against acceptance criteria and report deviations early.
Support QC by reviewing test cases against requirements and clarifying expected behavior.
4. Change Management & Traceability
Manage requirement changes: assess impact on scope, timeline, and dependencies, and escalate to Product Owner/PMO for decision.
Maintain requirement documentation and end-to-end traceability (requirement → story → test case → result).
Maintain a single, consistent requirement baseline shared across Development, QC, Deployment, and PMO.