Senior Business Development Manager - MICE/ WHO (based Resort - Danang)InterContinental Hanoi Westlake
Nơi làm việc: Đà Nẵng
Ngành nghề: IT phần mềm, Quản trị kinh doanh, Quản lý điều hành, Lương cao, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh, Phát triển thị trường, Tổ chức sự kiện - Quà tặng
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 03/10/2024
Hạn nộp: 03/11/2024
Mô tả công việc
What's the job?
As Senior Business Development Manager - MICE you will focus on developing new group opportunities and build long term lasting relationships in the International MICE arena, with a particular focus on Incentives, Residential Conferences and Events in order to generate revenue and maximise performance across, Rooms, Catering, Events, Banquets and F&B outlets.
Your day-to-day
Financial
• Actively uncover, pursue and convert opportunities to grow the Resort's revenue, create an ongoing pipeline, and successfully shift business from the competition through active engagement with the customer.
• Work collaboratively with IHG Global Sales network to position Resort with key partners and third party agencies (PCOs, Incentive Houses, Event Planners, Corporate Events, Leisure & Tour Series).
• Focus on International markets including but not limited to - UK & Europe, USA, Pacific, Middle East and India.
• Identify new source markets and create strategies to penetrate them.
• Manage and develop digital communication plan within segment.
• Utilise existing platforms, systems and data to leverage and drive enquiries.
• Manage account base to exceed targets with the implementation of effective sales plans and activities.
• Monitor progress towards sales goals and adjust actions as necessary
• Report monthly on sales activities and conversion against targets
• Identify trends in movement of market mix, pricing, and competition to target prospects, the right business mix, and develop mitigation plans
• Implement prevention measures and contingency plans to keep sales results from falling below plan
• Monitor competitor practices and strategies in order to understand competitor trends and ensure the hotel's product and services are ahead of the competition. If necessary, refine sales strategies accordingly
• Provide creative input to innovative product development, new revenue and PR opportunities
• Provide input into hotel business plans and vision regarding market segments and accounts
• In conjunction with the Revenue Manager, ADOSM and DOSM understand the long range forecast of the business and what tactical measures and pricing strategies are required to meet budgeted revenue targets.
• Lead pipeline meetings and report on weekly growth to leadership team during revenue meetings.
• Take the lead in forecast meetings with Event Manager and Revenue team.
• Take ownership of resort sole use enquiries.
Guest Experience
• Lead and support sales initiatives with site inspections, client entertainment, familiarisation trips and other events that form part of the sales and marketing plan.
• Develop and maintain contact with key decision makers, key influencers, meeting planners, professional conference and event organisers, and other producers closely aligned to assigned market segments.
• Represent Resort at trade-shows, events and through online webinars.
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales.
• Communicate client requirements and other relevant account / segment information to all relevant departments to ensure their expectations are exceeded.
• Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from assigned market segments.
• Act as a trusted business advisor and champion by clients; ensure that commitments are met and value is delivered.
• Maintain strong presence in market by participating in business / industry organisations, associations, and developing a broad external network.
ACCOUNTABILITY
This is a key sales position in a luxury resort. Accountable for driving performance of assigned market segments and account base, ensuring sales targets are delivered and client expectations surpassed.
As Senior Business Development Manager - MICE you will focus on developing new group opportunities and build long term lasting relationships in the International MICE arena, with a particular focus on Incentives, Residential Conferences and Events in order to generate revenue and maximise performance across, Rooms, Catering, Events, Banquets and F&B outlets.
Your day-to-day
Financial
• Actively uncover, pursue and convert opportunities to grow the Resort's revenue, create an ongoing pipeline, and successfully shift business from the competition through active engagement with the customer.
• Work collaboratively with IHG Global Sales network to position Resort with key partners and third party agencies (PCOs, Incentive Houses, Event Planners, Corporate Events, Leisure & Tour Series).
• Focus on International markets including but not limited to - UK & Europe, USA, Pacific, Middle East and India.
• Identify new source markets and create strategies to penetrate them.
• Manage and develop digital communication plan within segment.
• Utilise existing platforms, systems and data to leverage and drive enquiries.
• Manage account base to exceed targets with the implementation of effective sales plans and activities.
• Monitor progress towards sales goals and adjust actions as necessary
• Report monthly on sales activities and conversion against targets
• Identify trends in movement of market mix, pricing, and competition to target prospects, the right business mix, and develop mitigation plans
• Implement prevention measures and contingency plans to keep sales results from falling below plan
• Monitor competitor practices and strategies in order to understand competitor trends and ensure the hotel's product and services are ahead of the competition. If necessary, refine sales strategies accordingly
• Provide creative input to innovative product development, new revenue and PR opportunities
• Provide input into hotel business plans and vision regarding market segments and accounts
• In conjunction with the Revenue Manager, ADOSM and DOSM understand the long range forecast of the business and what tactical measures and pricing strategies are required to meet budgeted revenue targets.
• Lead pipeline meetings and report on weekly growth to leadership team during revenue meetings.
• Take the lead in forecast meetings with Event Manager and Revenue team.
• Take ownership of resort sole use enquiries.
Guest Experience
• Lead and support sales initiatives with site inspections, client entertainment, familiarisation trips and other events that form part of the sales and marketing plan.
• Develop and maintain contact with key decision makers, key influencers, meeting planners, professional conference and event organisers, and other producers closely aligned to assigned market segments.
• Represent Resort at trade-shows, events and through online webinars.
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales.
• Communicate client requirements and other relevant account / segment information to all relevant departments to ensure their expectations are exceeded.
• Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from assigned market segments.
• Act as a trusted business advisor and champion by clients; ensure that commitments are met and value is delivered.
• Maintain strong presence in market by participating in business / industry organisations, associations, and developing a broad external network.
ACCOUNTABILITY
This is a key sales position in a luxury resort. Accountable for driving performance of assigned market segments and account base, ensuring sales targets are delivered and client expectations surpassed.
Yêu cầu
What we need from you
• Minimum 3 years' experience in a sales capacity within global MICE segment with a proven track record of success.
• Comprehension of Hotel systems and revenue management principles.
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers' senior management.
• In-depth knowledge of sales principles and techniques.
• Acknowledged as an expert in all aspects of new business hunting and strategies for key account management. • Keep abreast of changes and assess trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• Flexible work approach
Required skills:
• Proficiency in MS-Office (Word-Excel-PowerPoint) with experience in PMS and Sales & Catering system like Opera, Fidelio, Delphi
• Excellent communication in English & Vietnamese; especially business writings
• Additional background in F&B or event planning would be an advantage
• Demonstrated past achievements & references on business negotiation, customer service & behavior & client relationship management with a strong focus & business sense
Qualifications:
• Bachelor Degree in Hospitality/Tourism/Business Management. Related fields: English as a Foreign Language/Marketing.
Experience:
• At least 1 - 2 year experience in pro-active selling or business development under MICE segment for a 5 star international property
• Preferably 1 year experience in Wholesale and/or Corporate Segment for a 5 star international property
• Minimum 3 years' experience in a sales capacity within global MICE segment with a proven track record of success.
• Comprehension of Hotel systems and revenue management principles.
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers' senior management.
• In-depth knowledge of sales principles and techniques.
• Acknowledged as an expert in all aspects of new business hunting and strategies for key account management. • Keep abreast of changes and assess trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• Flexible work approach
Required skills:
• Proficiency in MS-Office (Word-Excel-PowerPoint) with experience in PMS and Sales & Catering system like Opera, Fidelio, Delphi
• Excellent communication in English & Vietnamese; especially business writings
• Additional background in F&B or event planning would be an advantage
• Demonstrated past achievements & references on business negotiation, customer service & behavior & client relationship management with a strong focus & business sense
Qualifications:
• Bachelor Degree in Hospitality/Tourism/Business Management. Related fields: English as a Foreign Language/Marketing.
Experience:
• At least 1 - 2 year experience in pro-active selling or business development under MICE segment for a 5 star international property
• Preferably 1 year experience in Wholesale and/or Corporate Segment for a 5 star international property
Quyền lợi
• 100% salary & service charge in 2 months of probation
• Mandatory insurances in accordance with Vietnamese Law
• Accidental insurance 24/24
• Annual leave from 15 days, 2 days off per week
• Provided duty meal
• HealthCare insurances for loyalty team members
• IHG brand standard training
• Other benefits as per the company/ IHG policies
• Mandatory insurances in accordance with Vietnamese Law
• Accidental insurance 24/24
• Annual leave from 15 days, 2 days off per week
• Provided duty meal
• HealthCare insurances for loyalty team members
• IHG brand standard training
• Other benefits as per the company/ IHG policies
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Sơn Trà - Đà Nẵng
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
[protected info]:12
1
Nơi làm việc
Quận Sơn Trà - Đà Nẵng
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
[protected info]:12
Giới thiệu công ty
InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Senior Business Development Manager - MICE/ WHO (based Resort - Danang) do công ty InterContinental Hanoi Westlake tuyển dụng tại Đà Nẵng, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Senior Business Development Manager - MICE/ WHO (based Resort - Danang) hoặc công ty InterContinental Hanoi Westlake ở các link phía trên
Giới thiệu công ty
InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên