Mô tả công việc
SPECIFIC ACCOUNTABILITIES:
• Ensure the accurate and timely movement of ocean freight to- and from specific
locations within the service standards agreed with the Customer
• Handle all Customer facing communication and shipment related internal
communication between/with DB Schenker stakeholders
• Provide Customers with proactive exception management in case of service quality
deviations including follow-up and problem resolution
• Ensure Customers are invoiced for all shipment related charges
• Explore upsell opportunities with the
Shipper (involve Sales Team - as applicable)
• Act in a manner which increases Customer satisfaction and loyalty, maximizes
shipment profitability and decreases operating expenses
Yêu cầu
1. SKILLS REQUIRED
• Ability to multi-task
• Effective communication skills and professional communication etiquette
• Fluency in written and spoken English
• Perform well under pressure
• Strong computer (Windows PC) skills
• Decision-making and problem-solving skills
• Ability to prioritize and manage time
• Attention to detail and accuracy
• Organizational skills
• Must work well within a team
2. EXPERIENCE AND QUALIFICATIONS
• Minimum Bachelor's degree in Management or any related fields such as transport, logistics, supply chain etc.
• Minimum 3 years of relevant working experience in the industry
Quyền lợi
Thưởng
13th month salary; Performance Bonus
Chăm sóc sức khoẻ
Premium Health care program
Cơ hội du lịch
Company trip
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Cargowise One, Freight Forwarding, Documentation Handling
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
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Thông tin chung
Nơi làm việc
- Indochina Plaza Hanoi Residences, Đường Xuân Thủy, Dịch Vọng Hậu, Cầu Giấy, Hanoi, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 03/01/2026