Senior Fulfillment Specialist ($800-$1200)CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN
Nơi làm việc: Hà Nội
Ngành nghề: Xuất - Nhập khẩu, Tư vấn/ Chăm sóc khách hàng, IT phần mềm, Vận tải - Lái xe/ Tài xế, Quản lý điều hành, Thống kê, Giao thông/Vận tải/Thủy lợi/Cầu đường, Logistics / Xuất nhập khẩu / Mua hàng / Kho, Giao nhận/ Vận chuyển/ Kho bãi
Lương: 800 - 1,200 USD
Hình thức: Toàn thời gian
Ngày đăng: 11/06/2024
Hạn nộp: 11/07/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 700% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a Senior Fulfillment Specialist to ensure the best supply chain service to in-house sales, including monitoring purchase orders from customers, ensuring orders are fulfilled accurately and efficiently through effective management of the order fulfillment process, from order receipt through delivery to the customer. You will oversee the coordination of inventory, warehouse operations, shipping, and logistics to optimize efficiency and enhance customer satisfaction. You will work closely with suppliers/manufacturers to monitor stock levels, coordinate with partners and other teams in order to make replenishment planning and minimize out-of stock issues.
The ideal candidate will have a strong background in e-commerce fulfillment operations, exceptional leadership skills, and a passion for driving continuous improvement.
WHAT YOU WILL DO
The Senior Fulfillment Specialist is responsible for monitoring operational excellence related to inventory management, and suppliers/manufacturers performances. Primary duties include:
Production planning and Inventory management:
- Actively communicate with suppliers/factories to monitor inventory levels with suppliers/manufacturers and coordinate replenishment schedules to avoid item stockouts that could delay orders.
- Coordinate with cross-functional teams (sales team, sourcing team) to make a timely inventory plan to minimize order processing time with optimal inventory costs
Operations performance management:
- Effectively manage the order fulfillment process and analyze fulfillment metrics such as processing time, lead time, shipping time, defects, and return rate and recommend performance improvements to suppliers.
- Drive operation root causes analysis and deliver action plan in case exceptions happen.
- Analyze product quality and shipping issues to point out the problems timely to improve customer experiences.
- Monitor key performance indicators such as order accuracy, on-time delivery, processing time, identifying areas for improvement and implementing solutions to enhance performance.
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 700% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a Senior Fulfillment Specialist to ensure the best supply chain service to in-house sales, including monitoring purchase orders from customers, ensuring orders are fulfilled accurately and efficiently through effective management of the order fulfillment process, from order receipt through delivery to the customer. You will oversee the coordination of inventory, warehouse operations, shipping, and logistics to optimize efficiency and enhance customer satisfaction. You will work closely with suppliers/manufacturers to monitor stock levels, coordinate with partners and other teams in order to make replenishment planning and minimize out-of stock issues.
The ideal candidate will have a strong background in e-commerce fulfillment operations, exceptional leadership skills, and a passion for driving continuous improvement.
WHAT YOU WILL DO
The Senior Fulfillment Specialist is responsible for monitoring operational excellence related to inventory management, and suppliers/manufacturers performances. Primary duties include:
Production planning and Inventory management:
- Actively communicate with suppliers/factories to monitor inventory levels with suppliers/manufacturers and coordinate replenishment schedules to avoid item stockouts that could delay orders.
- Coordinate with cross-functional teams (sales team, sourcing team) to make a timely inventory plan to minimize order processing time with optimal inventory costs
Operations performance management:
- Effectively manage the order fulfillment process and analyze fulfillment metrics such as processing time, lead time, shipping time, defects, and return rate and recommend performance improvements to suppliers.
- Drive operation root causes analysis and deliver action plan in case exceptions happen.
- Analyze product quality and shipping issues to point out the problems timely to improve customer experiences.
- Monitor key performance indicators such as order accuracy, on-time delivery, processing time, identifying areas for improvement and implementing solutions to enhance performance.
Yêu cầu
WHAT WE ARE LOOKING FOR
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- 3-5 years experience in e-commerce fulfillmemt operations, with demonstrated success in leadership role.
- Proficiency in warehouse management systems (WMS), order management systems (OMS), and other relevant software applications.
- Strong analytical skills and the ability to interpret data, identify trends, and make data-driven decisions to improve operational performance
- Strong problem-solving skills, excellent data analysis skills, attention to detail, and the ability to work independently and as part of a team.
- Strong understanding of operation management and inventory management principles, demand forecasting, and supplier performance management.
- Detail-oriented with a focus on accuracy and efficiency, capable of managing multiple priorities in a fast-paced environment.
- Effective written and verbal communication skills in English. Chinese is a plus.
- Strong proficiency in Microsoft Excel, order management systems, ERP.
- Excellent communication and collaboration skills.
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- 3-5 years experience in e-commerce fulfillmemt operations, with demonstrated success in leadership role.
- Proficiency in warehouse management systems (WMS), order management systems (OMS), and other relevant software applications.
- Strong analytical skills and the ability to interpret data, identify trends, and make data-driven decisions to improve operational performance
- Strong problem-solving skills, excellent data analysis skills, attention to detail, and the ability to work independently and as part of a team.
- Strong understanding of operation management and inventory management principles, demand forecasting, and supplier performance management.
- Detail-oriented with a focus on accuracy and efficiency, capable of managing multiple priorities in a fast-paced environment.
- Effective written and verbal communication skills in English. Chinese is a plus.
- Strong proficiency in Microsoft Excel, order management systems, ERP.
- Excellent communication and collaboration skills.
Quyền lợi
WHAT YOU CAN EXPECT
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
Competitive salary ($800-$1200)
Guaranteed 13th month salary
Quarterly bonus & Year-end bonus as part of our profit sharing program
Full salary during probation
12 days work-from-home & 12 days of paid annual leave
Additional seniority paid annual leave
Global health insurance package for yourself and annual health check-up
A Pantry & a Crossian Cafe stocked with goodies, ready to serve
Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
General company T&D Program + dedicated T&D budget for managers
Other benefits in accordance to Company's Policy and Vietnam Labor Laws
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
Competitive salary ($800-$1200)
Guaranteed 13th month salary
Quarterly bonus & Year-end bonus as part of our profit sharing program
Full salary during probation
12 days work-from-home & 12 days of paid annual leave
Additional seniority paid annual leave
Global health insurance package for yourself and annual health check-up
A Pantry & a Crossian Cafe stocked with goodies, ready to serve
Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
General company T&D Program + dedicated T&D budget for managers
Other benefits in accordance to Company's Policy and Vietnam Labor Laws
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
3 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
3 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN việc làm
3 Lương Yên, Hai Bà Trưng, Hà Nội
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
[Aeon Long Biên] Nhân Viên Chăm Sóc Khách Hàng, Đi Làm Ngay, Không Phải Bảo Vệ
Công ty TNHH Aeon Delight Việt Nam
Thoả thuận
Hà Nội
09/10/2024
Chuyên Viên CSKH tổng đài Viettel [Không Sale, Không Yêu Cầu Kinh Nghiệm]
CÔNG TY CỔ PHẦN BELLSYSTEM24 VIETNAM BELL24VN Inc.
Từ 7 Triệu - 9 Triệu VND
Hà Nội
17/10/2024
Chuyên Viên Tư Vấn Giải Pháp Công Nghệ - Thu Nhập Upto 20Tr+++, Được Đào Tạo Bài Bản
Công ty cổ phần Công nghệ Sapo
6 Triệu -13 Triệu VND + % Hoa hồng + Thưởng
Hà Nội, Hồ Chí Minh, Hải Phòng, Bình Dương, Nghệ An
08/10/2024
Chuyên Viên Môi Giới Đầu Tư
Công ty Cổ Phần Giao Dịch Hàng Hóa Gia Cát Lợi
15.000.000vnđ - 20.000.000vnđ
Hà Nội, Hồ Chí Minh, Bình Dương
11/10/2024
Nhân Viên Chăm Sóc Khách Hàng
CÔNG TY CP THƯƠNG MẠI VÀ XNK ĐỨC TÍN
10 - 25 triệu VNĐ
Hà Nội
14/10/2024
Vị trí Senior Fulfillment Specialist ($800-$1200) do công ty CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương 800 - 1,200 USD, tìm thêm việc làm về Senior Fulfillment Specialist ($800-$1200) hoặc công ty CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN việc làm
3 Lương Yên, Hai Bà Trưng, Hà Nội
Quy mô: Từ 101 - 500 nhân viên