Senior Health Representative (Oncology - North) - Temporary contract

Driving identified customers to the digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients
Ensuring customers gain best value from the services, in conjunction with the Pfizer Virtual Health Representative team who are on hand providing virtual support
Leading relationships with Health Care Professionals within a defined geographical territory as well as providing support virtually
Gaining deep understanding of Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities, aligning the customer lifecycle with that of the Pfizer portfolio and connecting them to relevant internal Pfizer people whenever they need it
Provide objective and scientifically sound medical information regarding Pfizer's product portfolio and the diseases states treated
Incorporating the use of educational programs, outcome and other tools which identify the greatest opportunities for improving patient care
Seeking and developing awareness of external market conditions to drive exceptional customer support and insights, connecting customer discussions with external trends and internal developments within Pfizer
Establishing a strong working relationship with the Pfizer VHSS, KAM and SME Teams and sharing insights from customers to make our digital service offering even better
Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements
Ensure relevant inline medicines prescribed by HCP's have CFC commercial support
Share relevant brand and therapy area updates with HCP's
Ability to convey relevant messages across multiple medicines and therapy areas
Strong customer relationship focus, establishing trusting relationships, quick to navigate complex hospital stakeholder environment, experts in secondary care environment and or Primary Care
Has a thorough understanding of the environment and challenges of their key HCPs and acts to come back to the business so we can find solutions to their needs in managing our patients and identify opportunities
Strong capabilities in leveraging virtual/digital channels with at least 50% of interactions to be virtual
Single point of contact for relevant Pfizer medicines for their accounts
Able to understand how products across the business interplay with each other
Ability to have a product POA change based on needs of customer and their patients
Ensures a customer centric - comprehensive approach to the way HCP's treat their patients with all Pfizer brands that are relevant to the customer
Leads, coordinates, and manages the long term, consultative, customer relationship to become the customer's trusted business advisor
Extends the relationship beyond transactional to needs analysis based
Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership, and represents the full spectrum of Pfizer value
Responsible for overall service excellence within the account and is the customer advocate internally at Pfizer
Maximises opportunity across the Pfizer portfolio, monitors progress with key accounts and evolves Account Plans as appropriate
Analyses and understands the local environment, account business, and aligned Pfizer priorities to create Account Plans, and utilises insights to create and execute value propositions of mutual benefit
Applies a proficiency in business acumen, including understanding of the account business, industry, economic trends, issues, and competition
Shares insights gained with cross functional colleagues and IAT
Develops and leads the Account Plan and coordinates the cross functional team, demonstrating highest level of teamwork and professionalism
As part of the IAT supports the development, negotiation, and implementation within accounts