Senior IT Business Analyst (E-Commerce Product)
CÔNG TY TNHH CÔNG NGHỆ VÀ GIẢI PHÁP PHẦN MỀM CROSSIAN
Địa điểm làm việc: Hà Nội
Hết hạn: 26/09/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 5 năm
Mô tả công việc
ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success are our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
As part of Technology Innovations CoE - supervised by the Engineering Manager & advised by the firm's CTO, you'll also check in with the team daily on the project, collecting information from other products to remain in sync with the entire eco-system in an Agile mindset & strong-Tech Startup environment culture. (Silicon Valley style Tech-startup)
We are creating a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM... Here are some examples:
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
- Plus, numerous other opportunities await your input.
We are looking for a seasoned Senior Business Analyst to join our dynamic team. As a crucial part of our Technology Innovations CoE, you will work closely with internal users to understand their needs and with internal teams to translate those needs into clear, actionable requirements. Our Senior BAs play a pivotal role in Product development planning, estimation, and execution, ensuring that our solutions are not only innovative but also directly address the unique challenges our clients face.
WHAT YOU WILL DO
- Requirements Elicitation & Analysis: Engage directly with users to capture both business and system requirements, ensuring a thorough understanding of their needs.
- Project Scoping & Estimation: Collaborate with the Product Manager/Owner and Business Owner in scoping, estimating, and planning projects. Manage project change requests efficiently to adapt to evolving requirements.
- Data Analysis & BI Mastery: Utilize data analysis skills and BI toolsets to collect and analyze test results and operational data, aiding in the optimization of product features and performance.
- Post-Release Analysis & Decision Making: Capable of formulating assumptions and verifying them through user usage tracking data after software releases. Make informed decisions on whether to retain or remove features based on post-release data insights.
- Cross-functional Collaboration: Act as a bridge between stakeholders and development teams, including UX/UI designers for creating design mockups and wireframes, to facilitate seamless communication and project execution.
- UAT Test Scenarios & Support: Develop test scenarios for UAT and provide essential support to clients during the UAT phase, ensuring solutions meet their needs accurately.
- Documentation & SDLC Support: Produce comprehensive system/feature specifications, user stories/backlogs, business rules, and wireframes. Maintain crucial documentation throughout the software development life cycle (SDLC).
Crossian is a high-growth technology-driven e-commerce business. Behind our success are our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 700% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
As part of Technology Innovations CoE - supervised by the Engineering Manager & advised by the firm's CTO, you'll also check in with the team daily on the project, collecting information from other products to remain in sync with the entire eco-system in an Agile mindset & strong-Tech Startup environment culture. (Silicon Valley style Tech-startup)
We are creating a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM... Here are some examples:
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
- Plus, numerous other opportunities await your input.
We are looking for a seasoned Senior Business Analyst to join our dynamic team. As a crucial part of our Technology Innovations CoE, you will work closely with internal users to understand their needs and with internal teams to translate those needs into clear, actionable requirements. Our Senior BAs play a pivotal role in Product development planning, estimation, and execution, ensuring that our solutions are not only innovative but also directly address the unique challenges our clients face.
WHAT YOU WILL DO
- Requirements Elicitation & Analysis: Engage directly with users to capture both business and system requirements, ensuring a thorough understanding of their needs.
- Project Scoping & Estimation: Collaborate with the Product Manager/Owner and Business Owner in scoping, estimating, and planning projects. Manage project change requests efficiently to adapt to evolving requirements.
- Data Analysis & BI Mastery: Utilize data analysis skills and BI toolsets to collect and analyze test results and operational data, aiding in the optimization of product features and performance.
- Post-Release Analysis & Decision Making: Capable of formulating assumptions and verifying them through user usage tracking data after software releases. Make informed decisions on whether to retain or remove features based on post-release data insights.
- Cross-functional Collaboration: Act as a bridge between stakeholders and development teams, including UX/UI designers for creating design mockups and wireframes, to facilitate seamless communication and project execution.
- UAT Test Scenarios & Support: Develop test scenarios for UAT and provide essential support to clients during the UAT phase, ensuring solutions meet their needs accurately.
- Documentation & SDLC Support: Produce comprehensive system/feature specifications, user stories/backlogs, business rules, and wireframes. Maintain crucial documentation throughout the software development life cycle (SDLC).
Yêu cầu công việc
WHAT WE ARE LOOKING FOR
- Educational Background: Bachelor's degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.
- Professional Experience: At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.
- Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.
- Data Analysis & BI Tools Proficiency: Mastery in data analysis and familiarity with BI toolsets, essential for evaluating test results, operational performance, and making data-driven decisions regarding feature retention post-release.
- Testing & Training Expertise: Experience in devising testing processes and conducting user training sessions, enhancing product usability and client satisfaction.
- Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.
- Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.
- Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.
Preferred Qualification:
- Lean Startup & Agile Frameworks: Experience in Product companies that utilize Lean Startup and Agile/Scrum frameworks, promoting flexible and iterative product development.
- Tech-Startup Environment: Background in working within tech-startup environments, adaptable to rapid changes and a dynamic work culture.
- eCommerce & Retail Industry Experience: Prior exposure to the eCommerce and Retail sectors, bringing valuable insights into customer needs and market trends.
- UI/UX Proficiency: Experience with UI/UX toolsets, enriching the product's user interface and overall user experience.
This role presents an unparalleled opportunity for professionals eager to expand their expertise in Product Development and Innovation, situated within the energetic and swiftly evolving landscape of a tech startup. At Crossian LLC, we are not just creating technology; we are setting new standards for cross-border eCommerce.
WHAT YOU CAN EXPECT
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- A rewarding management role that has direct impact on the organization
- Competitive salary (negotiable depending on what you bring to the table)
- Full salary during probation & Guaranteed 13th month salary
- 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave
- Global health insurance package for yourself and direct family members, plus annual health checkup
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events
- General company T&D Program
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
- Educational Background: Bachelor's degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.
- Professional Experience: At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.
- Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.
- Data Analysis & BI Tools Proficiency: Mastery in data analysis and familiarity with BI toolsets, essential for evaluating test results, operational performance, and making data-driven decisions regarding feature retention post-release.
- Testing & Training Expertise: Experience in devising testing processes and conducting user training sessions, enhancing product usability and client satisfaction.
- Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.
- Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.
- Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.
Preferred Qualification:
- Lean Startup & Agile Frameworks: Experience in Product companies that utilize Lean Startup and Agile/Scrum frameworks, promoting flexible and iterative product development.
- Tech-Startup Environment: Background in working within tech-startup environments, adaptable to rapid changes and a dynamic work culture.
- eCommerce & Retail Industry Experience: Prior exposure to the eCommerce and Retail sectors, bringing valuable insights into customer needs and market trends.
- UI/UX Proficiency: Experience with UI/UX toolsets, enriching the product's user interface and overall user experience.
This role presents an unparalleled opportunity for professionals eager to expand their expertise in Product Development and Innovation, situated within the energetic and swiftly evolving landscape of a tech startup. At Crossian LLC, we are not just creating technology; we are setting new standards for cross-border eCommerce.
WHAT YOU CAN EXPECT
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- A rewarding management role that has direct impact on the organization
- Competitive salary (negotiable depending on what you bring to the table)
- Full salary during probation & Guaranteed 13th month salary
- 12 days work-from-home & 12 days of paid annual leave, plus seniority paid leave
- Global health insurance package for yourself and direct family members, plus annual health checkup
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/ quarterly/ annual company events
- General company T&D Program
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
Quyền lợi được hưởng
Thưởng
Competitive salary (negotiable depending on what you bring to the table)
Chăm sóc sức khoẻ
Global health insurance package for yourself and direct family members, plus annual health checkup
Khác
Quarterly bonus & Year-end bonus as part of our profit sharing program
Competitive salary (negotiable depending on what you bring to the table)
Chăm sóc sức khoẻ
Global health insurance package for yourself and direct family members, plus annual health checkup
Khác
Quarterly bonus & Year-end bonus as part of our profit sharing program
Thông tin khác
NGÀY ĐĂNG
22/08/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Phân Tích Kinh Doanh/Phân Tích Hệ Thống
KỸ NĂNG
business analyst, Agile, Scrum, Data Analysis, Business Analysis
LĨNH VỰC
Thương mại điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
22/08/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Phân Tích Kinh Doanh/Phân Tích Hệ Thống
KỸ NĂNG
business analyst, Agile, Scrum, Data Analysis, Business Analysis
LĨNH VỰC
Thương mại điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 26/09/2024
Giới thiệu công ty
Xem trang công ty
Crossian là công ty công nghệ và giải pháp phần mềm cung cấp nền tảng thương mại điện tử hàng đầu trong lĩnh vực e-Commerce với quy mô toàn cầu và mang tới các giá trị kinh doanh đích thực - Minh chứng của sự phát triển vượt trội, mạnh mẽ này chính là 5.000.000 USD doanh thu hàng tháng của một startup công nghệ trẻ mới gia nhập thị trường.
Crossian luôn hướng tới xây dựng một môi trường làm việc trẻ trung, hiện đại và sáng tạo cho tập thể thành viên công ty - Nơi họ có thể phát huy thế mạnh, tài năng và tập trung cao độ vào hiệu quả công việc.
Tại Crossian - Việc vun đắp một môi trường làm việc linh hoạt, năng động và sáng tạo giúp mọi tài năng có thể phát triển và cống hiến đã trở thành kim chỉ nam của doanh nghiệp công nghệ trẻ trung, hiện đại này.
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
Tổng công ty cổ phần Bảo hiểm Ngân hàng TMCP Công Thương Việt Nam - VBI
Cạnh tranh
15/10/2024
Hà Nội
Công ty Cổ phần Dịch vụ IERP
15 - 20 triệu
18/10/2024
Hà Nội
Công ty cổ phần Công nghệ và Truyền thông VIS
Thỏa thuận
13/11/2024
Hà Nội
CÔNG TY TNHH CÔNG NGHỆ EZCLOUD TOÀN CẦU
10 - 18 triệu
15/10/2024
Hà Nội
CÔNG TY TNHH GIẢI PHÁP PHÂN TÍCH DỮ LIỆU INSIGHT DATA
15 - 25 triệu
10/10/2024
Hà Nội
CÔNG TY CỔ PHẦN VINHOMES - TẬP ĐOÀN VINGROUP
Thoả thuận
10/11/2024
Hà Nội
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.