Senior Officer, Product and Solution (40000647)
Hạn nộp hồ sơ: 26/11/2026 (Còn 29 ngày)
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Job Purpose
Implement / coordinate the implementation of activities of Product và Solution department of the Division:
1. Product/ Solution/ Journey design, embedded with customer experience required
2. Product/ Solution/ Journey policy và guidelines
3. Provision of training knowledge on Product/ Solution/ Journey
4. Other tasks assigned by line manager/Head of department
1. Product/ Solution/ Journey design, embedded with customer experience required
2. Product/ Solution/ Journey policy và guidelines
3. Provision of training knowledge on Product/ Solution/ Journey
4. Other tasks assigned by line manager/Head of department
Key Accountabilities (1)
1. Implementing/coordinating the development and administration of policies related to customers, receiving legal and policy information documents from internal departments/state agencies and assessing impacts on policies/products/solutions/packages/business programs of the Division. Develop, adjust and standardize the policies/products/solutions/packages/business programs of the Division in accordance with the law and Techcombank's policies.
2. Conduct/co-ordinate feasibility assessment and ideation, development planning, testing, deployment and management of policies/products/solutions/business program và campaign
3. Implementation/coordination of design, adjustment of operation/service processes, improvement and automation of processes, management of the customer experience process according to the customer journey or each product process /products/solutions/Biz Pro/campaign...
2. Conduct/co-ordinate feasibility assessment and ideation, development planning, testing, deployment and management of policies/products/solutions/business program và campaign
3. Implementation/coordination of design, adjustment of operation/service processes, improvement and automation of processes, management of the customer experience process according to the customer journey or each product process /products/solutions/Biz Pro/campaign...
Key Accountabilities (2)
4. Implementing/coordinating the development of a pricing policy framework/pricing policy for products/solutions/package or business customers
5. Implement/coordinate performance and portfolio management from the perspective of customer journey/product/Biz Pro/campaign/solution...
6. Participate in projects related to building and managing customer journeys / building products / product packages / Biz Pro / campaigns / solutions...
7. Participate in training programs to improve capacity and skills
8. Other tasks assigned by management
5. Implement/coordinate performance and portfolio management from the perspective of customer journey/product/Biz Pro/campaign/solution...
6. Participate in projects related to building and managing customer journeys / building products / product packages / Biz Pro / campaigns / solutions...
7. Participate in training programs to improve capacity and skills
8. Other tasks assigned by management
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
Minimum 5 years working experience in banking/finance/credit/marketing with:
- Understanding of solutions to improve performance of CIBG (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 550 or equivalent
- Priority to have a master's degree or higher
Minimum 5 years working experience in banking/finance/credit/marketing with:
- Understanding of solutions to improve performance of CIBG (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 550 or equivalent
Thông tin chung
- Thu nhập: Thỏa thuận
Việc làm tương tự khác
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)
Xem trang công ty- Địa chỉ công ty: Số 6 Phố Quang Trung, Phường Cửa Nam, TP Hà Nội, Việt Nam
- Quy mô: Trên 10.000 nhân viên
- Lĩnh vực: Ngân hàng/ Tài Chính
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
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