- The job holder supports the implementation activities of bank-wide initiatives for the portfolio of both traditional projects/ initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.
- The job holder collaborates with cross-functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank-wide initiatives by tracking and governing progress, managing resources and communicating with stakeholders.
A. Operations Support and Governance
- Develop and implement tools/templates to track and report across the portfolio of transformation initiatives (foundational and agile) and customize as required.
- Consolidate and prepare progress reports for STEERCO/TECO/BOM/BOD leadership committees timely and accurately.
B. Resource Management
- Assist to consolidate resource planning data relating to headcount, operating expenses, investment expenses for bank-wide initiatives (foundational and agile)
- Assist to track resource utilization, develop plan to allocate resources and control resources within approved plan.
C. Portfolio Management
- Work with transformation initiative leads/teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.
- Work with initiative leads to update initiative status and solve problems as required, track progress and record financial performance.
- Help to control quality and standards in completion of templates within assigned portfolio.
- Support the initial preparation of new initiatives, including developing templates and guiding initiative teams on how to fill in and update initiative progress on tools/templates.
Key Relationships - Direct Manager
Director, Project management
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
initiative teams within the Transformation Office and across the Bank
Key Relationships - External Stakeholders
partners providing professional services
Success Profile - Qualification and Experiences
- At least 5 years of project experience in a leading bank or technology organization
- Strong knowledge and experience of banking product development, performance management, IT project implementation
- Demonstrated experience working in a transformation office to drive a large organization-wide transformation program
- Strong experience in performance tracking and management including operating rhythm of performance reviews
- Understands Agile principles, practices and Scrum methodologies (will be advantageous)
- Experience working in Agile teams to support digital transformation projects (will be advantageous)
- Bachelor's degree in Technology, Business, Banking and Finance or relevant discipline
- Project management certification in PMP, PgMP will be advantageous