Senior Officer, Solution Development (40000670)

Job Purpose
The job holder is responsible for '- In charge of new development, enhancement and launch of Insurance products in alignment with the business plan and strategic direction of Solution
Lead the projects and strategic initiative regarding the products along with other division, departments
Work with relevant division/departments to drive the Insurance product's revenue, enhance customer experience by developing the suitable product and service CVP
Key Accountabilities (1)
1. In charge of new development, enhancement and launch of Insurance products in alignment with the business plan and strategic direction of Division. Work with relevant division/departments to drive the product's revenue, enhance customer experience by developing the suitable product and service CVP
Key Accountabilities (2)
2. Lead the projects and strategic initiative regarding the Insurance products along with other division, departments and Insurance partners
Participate in the negotiation and signing of Agency Contract/Strategic partnership as the Insurance Product SME
Provide answers to the queries from internal customers and provide the consultancy/feedback to the issues/matter that requires the GI product expertise.
Key Accountabilities (3)
5. Participate in the development of process, guideline of the department, operational procedure within Techcombank and eco system;
Other work as assigned by the Senior Manager, Solution Development
Key Relationships - Direct Manager
Senior Manager, Solution Development
Key Relationships - Direct Reports
NA
Key Relationships - Internal Stakeholders
Units in BRG, relevant Divions in TCB
Key Relationships - External Stakeholders
Customers and cooperation partners, related agencies....
Success Profile - Qualification and Experiences
Qualifications:
Bachelor degree (Preferrably with Economics major)
Domain expertise
At least 5 years of experience in Insurance product development
Actual Required Experience
Have the tracked record and experience in product development in a bank or an insurance company
Have the experience in developing product concepts, feasibility testing, Term and Condition development, operational processes, customer journey for each customer segment and distribution channel which bring values for the customers and the bank
Have the experience in managing product launches, enhancement, withdrawal for Bancassurance channel
Have the experience of involving in customer segmentation, customer research for the purpose of developing the proposition that is distinctive and appealing for the customers