Senior Product & Inventory Specialist (Supplements / DTC E-commerce)

About the Company
We run multiple fast-growing brands - supplements and a toy/craft product line - and manufacture in China, India, and the USA.
About the Role
We need someone who owns the product side end-to-end: talking to factories daily, making sure products are ready before we run out, and keeping inventory tight across our 3PL and Amazon. You'll take over product/inventory management currently handled by a co-founder - this is a high-trust, high-ownership seat. We want someone genuinely passionate about physical products and supplements - not a task robot.
You should get excited about formulas, packaging, lead times, and making the supply chain hum.
Responsibilities
Factory & Sourcing (core)
Communicate daily with manufacturers in China, India, and the USA (WeChat/WhatsApp/email): quotes, samples, production timelines, QC issues
Source and vet new factories and suppliers; negotiate MOQs, pricing, and payment terms
Manage sampling and product development for new SKUs (especially supplements)
Toy / Craft Brand (China sourcing)
Own China sourcing for our toy/craft brand: identify and manage toy factories (Yiwu/Shenzhen/Dongguan ecosystems), mold and tooling timelines, packaging development
Manage toy safety compliance: ASTM F963 / CPSIA testing, CPC certificates, age-grading and labeling requirements for US import
Handle licensing submissions and approvals for licensed products (artwork, samples, royalty documentation)
QC coordination: pre-production samples, in-line and pre-shipment inspections (third-party QC agencies)
Inventory & Supply Planning (core)
Track sales velocity per SKU and plan reorders/preorders so we never stock out
Plan sea/air shipments with lead-time buffers; coordinate freight forwarders and customs
Reconcile inventory across 3PL (K&S) and Amazon FBA; flag discrepancies
Build and maintain reorder-point models; set up automation for inventory alerts
Logistics & Compliance
Coordinate inbound logistics: factory → 3PL / FBA
Handle product licensing/compliance submissions and documentation
Manage product data uploads (website, marketplaces)
Qualifications
3+ years in product management, sourcing, supply chain, or inventory ops for e-commerce
Experience outsourcing/manufacturing e-commerce products in China - supplements and/or toys a strong plus
Experienced dealing directly with Chinese/Indian/US factories; comfortable negotiating in English (Mandarin a plus)
Strong with spreadsheets; can build simple velocity/reorder models
Detail-obsessed, proactive, and self-managing - you chase suppliers without being asked
Passionate about products; you care whether the label is right and the capsule count is exact
Bonus: experience with Shopify, Amazon Seller Central, 3PL/OMS systems, supplement regulations (FDA labeling), or toy safety/licensing (ASTM/CPSIA)
Required Skills
Strong communication skills
Negotiation skills
Detail-oriented
Proficiency in spreadsheet software
Preferred Skills
Experience with Shopify
Experience with Amazon Seller Central
Knowledge of supplement regulations
Knowledge of toy safety and licensing