Senior QA Engineer (9 months | Maternity cover)

WELCOME TO INGENICO
Payments happen everywhere. In shops, on busy streets, and across countless digital touchpoints. In many of these everyday moments, Ingenico quietly powers the way customers pay.
As a global leader in payment acceptance, we make transactions simple, secure, and seamless for millions of people worldwide.
With operations in more than 30 countries and over 4,000 experts, we have spent more than 45 years shaping the future of commerce. Guided by trust, innovation and care, we build technology that moves payments.
ABOUT THE JOB
Ingenico Vietnam is looking for a QA Engineer to join our Payment Solutions team in Hanoi.
In this role, you will be responsible for validating payment applications, POS solutions, and transaction management systems to ensure the highest level of quality, reliability, and customer satisfaction. You will work closely with Project Managers, Developers, Automation Engineers, and customers to define testing strategies, execute validation activities, and support solution delivery.
This position is a maternity leave cover contract with an expected duration of 6 to 9 months. The successful candidate will have the opportunity to work on global payment solutions within a collaborative and international engineering environment.
KEY RESPONSIBILITIES
Work closely with Project Managers and development teams to understand product features and define effective testing strategies.
Estimate testing efforts and develop comprehensive test plans.
Coordinate with software engineers to ensure continuous validation and testing throughout the development lifecycle.
Support automation initiatives and collaborate with automation teams to improve testing efficiency.
Participate in customer solution delivery activities and help customers understand product capabilities and features.
Manage release identification and validation processes within CI environments.
Perform testing of software applications, POS solutions, and payment-related systems to ensure compliance with business and customer requirements.
Analyze system integrations and support POS connectivity with banking and backend systems.
Investigate, track, and report defects while ensuring timely resolution.
Provide technical support to customers and end users regarding applications, systems, and issue resolution.
Continuously improve testing processes, quality standards, and best practices.
REQUIREMENTS
Education: Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Mathematics & Computer Science, or a related discipline.
Language: Basic English communication skills.
Experience & Technical Skills
Minimum 2 years of experience in Software Testing, Quality Assurance, or Quality Control.
Strong understanding of testing methodologies, test planning, and defect management processes.
Hands-on experience testing mobile applications, particularly Android applications.
Good knowledge of SQL and database concepts.
Good understanding of Web technologies and Host communication protocols.
Familiarity with Windows, Unix/Linux platforms, networking concepts, and embedded devices.
Ability to investigate technical issues independently and learn new technologies quickly.
Strong analytical thinking and problem-solving skills.
Good communication and collaboration skills.
Nice to Have
Knowledge of CI/CD processes and release validation.
Understanding of encryption technologies and security concepts.
Experience working with POS terminals or payment-related solutions is a plus.
WHAT WE OFFER AT INGENICO
Competitive salary package with full statutory social insurance coverage and Premium Healthcare Insurance for you and your family.
Monday to Friday working schedule.
Opportunity to work in a global organization with international exposure.
15 annual leave days and a strong focus on employee wellbeing.
Modern Grade A office in Duy Tan, Hanoi.
Dynamic environment with opportunities to learn, grow, and shape the future of payments technology.
OUR COMMITMENT TO INCLUSION AND BELONGING
· At Ingenico, we embrace diversity and inclusion and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
· Accommodation is available upon request throughout the recruitment process.
· Please note: We are currently accepting applications from Vietnamese candidates only.
We look forward to connecting with talented professionals who are excited to grow their careers in a global environment at Ingenico.