Senior Sales Support Operation (SSO) Logictics Executive

Responsibilities:
1/ Logistics (Delivery Goods to Customers): 60%
* Mainly Delivery Goods to Customers
Cooperate with related stakeholders to make Goods delivery plan to Customers on time & properly
Cooperate with Sales/ Technical Dept. to check Goods before delivery
Prepare all required documents/ Certificates delivered along with Goods
Send delivery notice & arrange Goods to Customers
Work with Forwarder to transport Goods to delivery places
Get Delivery Notes signed by all related parties & handover to related stakeholders in order to get payment from Customers soonest
Cooperate with related stakeholders (Sales, Technical, Finance, ... to resolve issues arising in delivery period
* Follow up oversea & local shipments (in long-term)
Make plan, control all oversea & local shipments
Select the best services & most competitive price Forwarders to handle shipments
Arrange shipping schedule with Principals & Forwarders
Control, supervise all shipments in order to pick up & transport to delivery destination & vice versa
Prepare & check documents to buy Cargo Insurance for shipments
Prepare & check documents for Customs clearance, Customs clearance process
Check & send payment request for Import tax to Finance
Resolve arising issues with Customs
Provide Import tax for preparing PA of SSO Team.
2/ Sales Support & PO, SO Implementation: 40%
Prepare Quotations, Bid proposals upon request from Sales such as: make Bid summary, Bid acknowledgement, Request to open Bid bond, Price analysis, Quotations, Commercial/ Technical Proposal, Deviation List, T & C Exceptions, etc.
Read Inquiry, Invitation to Bid (ITB) carefully to raise any risk area to related stakeholders (Sales/ Technical, Project Dept. ...)
Complete Quotations, Bid Proposals, packing & deliver to Customer on time as request
Work with related Dept. to make clarification in Commercial & Technical of Bid Proposals with Customers
Negotiate with Customer about T & C, Price, Delivery time, etc. upon receipt of LOI, LOA, order confirmation
Make Selling Contract (SO) with Customer, Purchasing Order (PO) with Principals/ Suppliers, Amendment, send to all related Dept. (Sales, Finance, Legal, Logistics, Technical...) in order to have the best T & C, Price, Delivery, ... for Company
Get PO, SO signed by related stakeholders & authorized persons
Follow up & control the PO, SO implementation process such as: delivery schedule, payment schedule, required Certificates/ Documents, make request to Finance for opening Performance Bond, Advance Payment Bond, Warranty Bond, Issue Invoice, Payment Request, etc.
Prepare Letter to Customer & resolve issues for late delivery, clarification, ...
Resolve other issues arising during PO, SO implementation process.