Senior Store Success Manager

How you will make an impact in this role:
We are partnering with banks that are embracing changes toward digital banking - Credit Card Partnership. These changes are exciting but complex, and we are looking for team members who are motivated by big challenges and are ready to dive headlong into helping us grapple with complexity, build solutions, and turn our visions into a reality. Join us, if you have the talent and desire to deliver financial access for all by advancing data science and technology.
As a Senior Store Success Manager - you will play a crucial role in driving sales and expanding the reach of our TPBank EVO credit card in your assigned region. You will be mainly responsible for building relationships with key retail stores, regularly visiting the assigned stores within your region, and playing the role of an EVO ambassador.
This is an exciting and rewarding opportunity for individuals who thrive in a fast-paced environment and enjoy the challenge of exceeding expectations. You will have the opportunity to make a real impact on the growth and success of our company while working with a team of talented and dedicated professionals.
What makes this role unique?
80% Field Time: Get ready to hit the streets and immerse yourself in the day-to-day operations of our partner stores. This role is perfect for those who love the thrill of face-to-face interactions and building rapport with salespeople.
Flexible Schedule: Enjoy the freedom to structure your workday around your needs. Whether you're an early bird or a night owl, we encourage you to find a schedule that maximizes your productivity and personal life balance.
The role will report to the Credit Card Acquisition Manager/Credit Card Acquisition Director
What you will do
- Develop and implement store sales support activities that align with our company's objectives
- Manage a team of Field Force to deliver great experiences for Store Sales Employees
- Set goals and mentor Store Sales Employees to meet the goals
- Monitor daily sales and make weekly/monthly reports on sales performance including qualitative insights collected from the Stores
- Conduct weekly store visits to interact with, coach, and train store staff on card sales techniques
- Develop and implement store-specific sales contests & strategies
- Timely provide latest information about products & processes when there are changes to Stores
- Identify and implement opportunities to improve the in-store sales experience for TPBank Evo credit cards
- Build and maintain strong relationships with Store Manager and Store Staff
- Check and monitor the number of POSMs placed at Stores within the region
- Update contact points of Store Manager/Staff regularly
- Monitor competitor activity and report key findings to management