Service Coordinator/ Sales Admin - Quận 4
Công ty TNHH Thakral One
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 6 ngày trước
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Location:REE Tower, District 4, HCMC.
Time working:Mon to Fri: from 08.30 am to 05.30 pm,
a middle break of 1 hour
Report to:Country Manager - IT Services (a foreigner)
Job Summary:We are looking for a detail-oriented and proactive Service Coordinator to join our team. The ideal candidate will have experience in coordinating IT services and cloud solutions, ensuring smooth and efficient service delivery. This role requires excellent organizational skills, strong communication abilities, and a customer-focused mindset.
Essential Duties and Responsibilities:
·Telemarketing of new customers for IT Infrastructure services and cloud solutions
·Coordinate and manage the delivery of IT Infrastructure services and cloud solutions to clients.
·Serve as the primary point of contact for clients, addressing their service-related inquiries and concerns.
·Update Tickets in Servicenow
·Schedule and oversee service appointments, ensuring timely and efficient completion.
·Maintain accurate records of service activities, client interactions, and project progress.
·Provide regular updates and reports to management on service activities and client feedback.
·Other tasks assigned by the management
Time working:Mon to Fri: from 08.30 am to 05.30 pm,
a middle break of 1 hour
Report to:Country Manager - IT Services (a foreigner)
Job Summary:We are looking for a detail-oriented and proactive Service Coordinator to join our team. The ideal candidate will have experience in coordinating IT services and cloud solutions, ensuring smooth and efficient service delivery. This role requires excellent organizational skills, strong communication abilities, and a customer-focused mindset.
Essential Duties and Responsibilities:
·Telemarketing of new customers for IT Infrastructure services and cloud solutions
·Coordinate and manage the delivery of IT Infrastructure services and cloud solutions to clients.
·Serve as the primary point of contact for clients, addressing their service-related inquiries and concerns.
·Update Tickets in Servicenow
·Schedule and oversee service appointments, ensuring timely and efficient completion.
·Maintain accurate records of service activities, client interactions, and project progress.
·Provide regular updates and reports to management on service activities and client feedback.
·Other tasks assigned by the management
Yêu cầu
Requirements:
·Bachelor's degree in Information Technology, Business Administration, or a related field.
·1-2 years of experience in a service coordination or similar role, preferably in IT services and cloud solutions.
·Strong organizational and multitasking skills.
·Excellent communication and interpersonal abilities.
·Customer-focused with a commitment to delivering high-quality service.
·Ability to work independently and as part of a team.
·Problem-solving skills and attention to detail.
·Flexible work environment.
·Bachelor's degree in Information Technology, Business Administration, or a related field.
·1-2 years of experience in a service coordination or similar role, preferably in IT services and cloud solutions.
·Strong organizational and multitasking skills.
·Excellent communication and interpersonal abilities.
·Customer-focused with a commitment to delivering high-quality service.
·Ability to work independently and as part of a team.
·Problem-solving skills and attention to detail.
·Flexible work environment.
Quyền lợi
Benefits:
·Salary: negotiable upon the ability
·13th month/bonus etc depending on performance of the Company and the individual staff
·SI Contribution subject to Vietnam Labor Code
·At least 14 annual years, increased accordingly to seniority
·Free clothing
·Salary: negotiable upon the ability
·13th month/bonus etc depending on performance of the Company and the individual staff
·SI Contribution subject to Vietnam Labor Code
·At least 14 annual years, increased accordingly to seniority
·Free clothing
Thông tin khác
Địa điểm làm việc
- Tòa nhà Ree Tower, 09 Đoàn Văn Bơ, Phường 13 (Quận4), Quận 4, Thành phố Hồ Chí Minh
Việc làm Hồ Chí Minh
Việc làm Quận 4
- Tòa nhà Ree Tower, 09 Đoàn Văn Bơ, Phường 13 (Quận4), Quận 4, Thành phố Hồ Chí Minh
Việc làm Hồ Chí Minh
Việc làm Quận 4
Thông tin chung
- Ngày hết hạn: 21/04/2025
- Thu nhập: Thỏa thuận
Nơi làm việc
- - Tòa nhà Ree Tower, 09 Đoàn Văn Bơ, Phường 13 (Quận4), Quận 4, Thành phố Hồ Chí Minh
Giới thiệu công ty
Xem trang công ty
Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging markets by ensuring that its offerings are customized and the applications are well adapted to the needs and realities of these markets. The...
Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging markets by ensuring that its offerings are customized and the applications are well adapted to the needs and realities of these markets. The...
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