Service Delivery Principal Engineer (IT Infra Deployment)

Service Delivery Principal Engineer
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
What you'll achieve:
As a Principal Engineer, you will design and deliver advanced solutions, automate operations, and improve reliability. You will create documentation and handover materials for sustained success.
Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Service Delivery team in Hanoi, Vietnam.
You will:
• Performs specific delivery management activities (deployment) in support of broader delivery management initiatives
• Supports higher level delivery management/manager roles. Coordinates development and consolidation of technical and process documentation
• Directly assists customers in identifying issues / obstacles and alternatives for resolution
• Services delivered are typically less complex (in terms of number of locations, products delivered or system complexity) and smaller in revenue scope
• Identifies opportunities for growth within the customer environment