Mô tả công việc
Technical support for customers of FA products, provide training, repair, field service. Make demo kit and document of the training. Especially, Factory Automation Robot engineer.
• Provide technical support to customer in Viet Nam
• Location at Mitsubishi Electric Viet Nam - HCM Office
• Manage customer's claims/investigations related to the product understanding and service/product satisfaction
• Monitor customer feedback for improvement of our product.
• Analyze reports, and monitor/develop new areas for improvement of our service.
• Provide training for customers of our FA products.
• Consult the best products and systems for customer's specific application requirement.
• Timely report to Management on resources and quality issues.
• Other duties as assigned.
Yêu cầu
• University graduated in major Engineering.
• 2 years or more work experience for factory automation field, especially for Robot. Practical experience as a System Integrator is prefeed. No - experience of Robot can be acceptable if candidates will be able to carry on activities for Robot with learning.
• Good knowledge in FA products. (Especially for Robot at this time)
• Able to use various electrical measuring instruments. (multi-meter, oscilloscope, etc)
• Good English skills for communicating/reporting/explanation/discussion.
• Self-motivated and enthusiastic to learn new things.
• Able to work in a fast-paced environment.
• Strong writing and conversation skills to prepare reports, and communications skill with public and partners.
• High level orientation and commitment to customer service.
• Ability to work in a multitasking environment.
Kindy send English CV
Quyền lợi
Thưởng
Annually
Chăm sóc sức khoẻ
Premium healthcare
Nghỉ phép có lương
15 days per year
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Thông tin khác
NGÀY ĐĂNG
28/07/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > System/Cloud/DevOps Engineer
KỸ NĂNG
Factory Automation, Robot Engineering, Technical Support, Electrical Measuring Instruments, Service Engineering
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- 12 Floor, Block B, 285 Cach Mang Thang 8 Street, Hoa Hung Ward, Ho Chi Minh
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 27/08/2026
